Certified Administrative Professional - Exam Preparation Course

LEORON Professional Development Institute
Training overview
Professional Course
Virtual Classroom
2 days

Start dates



Course description

Certified Administrative Professional - Exam Preparation Course

The IAAP Certified Administrative Professional (CAP) Exam Preparation Program introduces participants to the CAP certification; including exam eligibility and requirements, and provides an extensive overview of each of the six CAP exam domains:

  • Organizational Communication (24%)
  • Business Writing and Document Production (22%)
  • Technology and Information Distribution (16%)
  • Office and Records Management (15%)
  • Event and Project Management (12%)
  • Operational Functions (11%)

The program is designed to prepare students to embark on a targeted course of study in anticipation of successful completion of the CAP exam.*

The CAP exam is offered twice annually, to both IAAP members and non-members.

The percentages represent the amount of content covered on the exam in that particular area.

Who should attend?

Who Should Attend?

This highly practical and interactive course has been specifically designed for Office and administrative professionals who are interested in earning the only recognized certification in this field, and who meet the exam eligibility requirements or will meet them when they are ready to sit for the exam:

  • No College Degree - 4 years of relevant work experience is required
  • Associates Degree - 3 years of relevant work experience is required
  • Bachelor’s Degree - 2 years of relevant work experience is required

Training content

Day 1

  • Introduction to the course and areas to be covered
  • Session 1 – Introduction to the Certified Administrative Professional (CAP)
  • Session 2 – CAP Domain 1
  • Session 3 – CAP Domain 2 – Business Writing and Document Production

Day 2

  • Session 4 – CAP Domain 3
  • CAP Domain 3 – Technology and Information Distribution
  • Session 5 – CAP Domain 4 Office and Records Management
  • Session 6 – CAP Domain 5 Event and Project Management

Certification / Credits

Key Takeaways

  • Demonstrate an understanding of the value of certification, specifically the CAP certification. Participants will learn about eligibility requirements, exam scheduling and fees and exam content areas (CAP domains).
  • Understand the six CAP Domains, including the performance outcomes for each domain. These domains constitute the content of the CAP exam.
  • Identify recommended resources (readings) to continue preparation to sit for the CAP exam.
  • Understand the specialty designations available after earning the CAP certification.
  • Learn about the benefits of membership in IAAP.

Why choose Leoron?

LEORON has worked with some of the largest companies in the World - but importantly we care about the individual. Through our Customer Happiness Team we ensure that everyone who attends a LEORON course has the support before, during and after to ensure their training needs are met.

We offer the highest level of training delivery, whether that be in our live-virtual training or in-classroom sessions, with our expert instructors guiding you through everything so that you’re left feeling assured and confident to utilize your new knowledge going forward.

About Leoron

LEORON Professional Development Institute

LEORON is the fastest growing global training institute in the World, having evolved over the past 11 years into a dominant training institute that offers a comprehensive set of training and development solutions to both individuals and businesses. Our locations...

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Contact info

LEORON Professional Development Institute


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