Certified Professional in Healthcare Quality
LEORON Professional Development Institute
Course description
Certified Professional in Healthcare Quality
Developed to aid those who are planning to take the Certified Professional in Healthcare Quality (CPHQ) examination, this course is structured by the exam outline and helps Participants concentrate study efforts. This highly interactive course is taught in a forum with class participation, lecture, short videos and class discussions.
Participants will gain insight and knowledge on healthcare quality methods, information management, strategy and leadership, change management and innovation, continuous readiness, and patient safety.
Please note: Completion of NAHQ’s CPHQ Review Course does not guarantee a passing grade on the examination.
Who should attend?
This course is suitable for:
- CEOs
- Quality directors
- Medical and nursing directors
- Quality managers
- Quality officers and coordinators
- Accreditation officers
- Health care administrators and managers
- Health care professionals interested in managerial or quality jobs.
- Senior nurses
- Risk managers
- Case managers
- Physicians
- Lab technicians
- Pharmacists
Participants should come to the workshop with functional knowledge in areas identified in the CPHQ exam outline.
Q-Solutions: Essential Resources for the Healthcare Quality Professional, Third Edition, is recommended for the course. Purchase this book in our Online Store.
Training content
DAY 11. Introduction to Healthcare Quality2. For any healthcare professionals whose scope of work includes quality and safety. Session includes:3. Evolution of Healthcare Quality4. US Healthcare System & Quality5. Principles of Quality Improvement6. Using Data for Performance Improvement7. Culture and Leadership
DAY 2Course Introduction & Examination ReviewThe objectives are to:1. Identify the course purpose, module purpose and objectives, and resources. 2. Determine the structure and process for the examination.3. Identify test taking tips.4. Recognize examination resources to use following the course.
Module One: Quality Leadership & StructureThe objectives of this module are to:1. Identify the alignment between a quality program and organizational systems.2. Identify the quality role with credentialing, privileging, and quality oversight.3. Explain how accreditation, recognition programs, and continuous readiness activities provide quality oversight.4. Evaluate and integrate environmental safety programs.5. Recognize statutory and regulatory requirements and outside quality resources.6. Identify current and evolving quality practices.7. Identify steps to create a quality-driven culture.
DAY 3Module Two: Information ManagementThe objectives of this module are to:1. Explain confidentiality principles and the impact ofhealth information management on quality.2. Explain types of information management systems.3. Identify data types and measurements.4. Determine how to collect, interpret, and use data.5. Identify statistical analysis methods.6. Apply performance improvement tools.7. Identify additional statistical techniques.8. Analyze data and report findings.
DAY 4Module Three: Performance Measurement & Process ImprovementThe objectives of this module are to:1. Plan for performance measurement and processimprovement.2. Determine when and how to use teams for quality problems.3. Perform or coordinate risk management activities.4. Evaluate compliance with internal and external requirements. 5. Identify how training and education support quality efforts.6. Communicate quality issues to staff and organization.7. Apply change management strategies and models.
DAY 5Module Four: Healthcare SafetyThe objectives of this module are to:1. Recognize patient safety goals and priorities.2. Identify the role of technology in patient safety.3. Identify the quality professional’s role in assisting with implementing patient safety activities.
Module Five: Regulation, Accreditation and Continuous Readiness
The objectives of this module are to:1. Review regulatory agencies and the impact of regulations on healthcare quality and safety.2. Understand accreditation, the value of accreditation, the accreditation process and examples of agencies offering accreditation.3. Examine continuous readiness activities including leadership commitment, individual accountability, organizational assessment and survey procedures.
Certification / Credits
Participants will:
- Know the principle of quality in healthcare
- Understanding the components of a well organized quality programAssess your current knowledge gaps in preparation for taking the CPHQ examBe ready for taking the CPHQ exam successful
Why choose Leoron?
LEORON has worked with some of the largest companies in the World - but importantly we care about the individual. Through our Customer Happiness Team we ensure that everyone who attends a LEORON course has the support before, during and after to ensure their training needs are met.
We offer the highest level of training delivery, whether that be in our live-virtual training or in-classroom sessions, with our expert instructors guiding you through everything so that you’re left feeling assured and confident to utilize your new knowledge going forward.
About Leoron
LEORON Professional Development Institute
LEORON is the fastest growing global training institute in the World, having evolved over the past 11 years into a dominant training institute that offers a comprehensive set of training and development solutions to both individuals and businesses. Our locations...
