Effective Communication and Presentation Skills

LEORON Professional Development Institute
Training overview
Professional Course
Classroom
3 days
From 3,290 USD
Start dates
Dubai
3,290 USD
Inquire for more information

Course description

Learn how to communicate in the modern world

The modern business communicates in more ways than ever before, but there is still very little means of educating the user in the ways of using them to their full potential.E-mail, Telephone, Text, Social Media, Skype, Instagram, Video Conferencing, Conference Calls are all designed to bring us closer together and make working life easier to manage, but with the lack of education these solutions can create more problems than they solve.

This course from Leoron is designed to give participants the knowledge and skills that will help break down business communication and teach the ability to effectively engage your audience.

Want to find out more?

Who should attend?

During the last few years, Customer Service Excellence has become one of the essential competitive advantages of companies which can use it to be differentiated in the market and provide superior services to clients, in order to exceed customers’ expectations. Therefore, anyone involved in Customer Service in the organization needs to know how to deal with customers in difficult situations, how to respond to their requests or concerns, how to manage their expectations and how to solve their problems. This workshop is designed to exchange international standards and best practice knowledge through applying different training techniques, like relevant case studies, games, workshops and exercises, which will simply enable you to provide a positive and memorable experience to your customers. In addition, it will help you and your company rise above the competition. Customer service is a skill which can be learned and mastered through practice and persistence.

Training content

After attending this course participants will have:

  • Gained a range of key management skills with a particular emphasis on communication skills and put them into practice in their own role
  • Built leadership capabilities
  • Developed management skills using your knowledge, values and motivations
  • Grown as an effective and confident firstline manager
  • Gained an ILM L3 Award that can be used in career development

Certification / Credits

This Program is worth 21 NASBA CPE credits

Why choose Leoron?

LEORON has worked with some of the largest companies in the World - but importantly we care about the individual. Through our Customer Happiness Team we ensure that everyone who attends a LEORON course has the support before, during and after to ensure their training needs are met.

We offer the highest level of training delivery, whether that be in our live-virtual training or in-classroom sessions, with our expert instructors guiding you through everything so that you’re left feeling assured and confident to utilize your new knowledge going forward.

About Leoron

LEORON Professional Development Institute

LEORON is the fastest growing global training institute in the World, having evolved over the past 11 years into a dominant training institute that offers a comprehensive set of training and development solutions to both individuals and businesses. Our locations...


Read more and show all training delivered by this supplier

Contact this provider

Fill out your details to find out more about Effective Communication and Presentation Skills.

  Contact the provider

  Get more information

  Register your interest

Country *

Contact info

LEORON Professional Development Institute

OFFICE 502, JLT
Dubai

 Show phone number

Request Information

Have a question about this course? Fill out this form and the provider will get in touch with you shortly

View again
Supplier Directory
Join our Supplier Directory to:
- Gain Traffic
- Get Noticed
- Showcase Your Services
- Free Listing Available