Problem Solving & Decision Making

LEORON Professional Development Institute
Training overview
Professional Course
Virtual Classroom
2 days

Start dates
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Course description

Problem Solving & Decision Making

Operational staff need to make decisions and solve problems at work on a daily basis, whether in conducting their daily tasks or as part of a continuous improvement effort aiming to streamline operations, reduce time or improve customer satisfaction. Making sure that they make the right decisions and effectively solve problems, require applying a structured approach to problem solving that enables to identify the problem, gather and analyze information, generate and evaluate options, make a rational decision to select the most suitable options, implement it successfully and evaluate its success.

This 2-day interactive and highly engaging course helps operations individuals understand the fundamentals of problem solving, develop creative and critical thinking skills, decision making skills and learn how to utilize different problem solving tools techniques to solve problems successfully in their operations environment. Participants will engage in several operations related exercises, examples and case studies that are relevant to the real-life problems they face on a daily basis.

Who should attend?

Who Should Attend?

This highly practical and interactive course has been specifically designed for:

This course is designed for supervisors and front-line staff in operations who want to improve their creative problem solving and decision-making skills.

Certification / Credits

Key Takeaways

  • Understand the different approaches to problem-solving
  • Practically apply the problem solving and decision-making process on any operational problem
  • Utilize different tools and techniques to gather and analyze data and solve operations problems
  • Develop your creative and critical thinking skills
  • Effectively generate and evaluate alternate solutions to operations related problem
  • Use a structured approach to decision making to select a solution
  • Effectively plan for, communicate, implement and evaluate the success of your decisions

Why choose Leoron?

LEORON has worked with some of the largest companies in the World - but importantly we care about the individual. Through our Customer Happiness Team we ensure that everyone who attends a LEORON course has the support before, during and after to ensure their training needs are met.

We offer the highest level of training delivery, whether that be in our live-virtual training or in-classroom sessions, with our expert instructors guiding you through everything so that you’re left feeling assured and confident to utilize your new knowledge going forward.

About Leoron

LEORON Professional Development Institute

LEORON is the fastest growing global training institute in the World, having evolved over the past 11 years into a dominant training institute that offers a comprehensive set of training and development solutions to both individuals and businesses. Our locations...

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LEORON Professional Development Institute


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