SPMD ILM Solving Problems and Making Decisions (In-House)
LEORON Professional Development Institute
Course description
SPMD ILM Solving Problems and Making Decisions (In-House)
Problems and decisions are at the centre of what many managers do at work every day and a fundamentalpart of every manager’s role is dealing with them. So, being a confident problem solver and decisionmaker is really important to your success. With a good structured process, you can solve problemsand make decisions quickly and effectively. Without one, your solutions may be ineffective.
Successful solutions to problems can involve innovation and then making changes in the workplace and so successful organisations develop procedures and systems which enable them to cope well with innovation and change. It is important for every level of management to understand their role in these key areas of Solving problems and making decisions, understanding innovation and change in an organisation and planning change in the workplace.
Who should attend?
This course is suitable for managers, team leaders and any staff member who needs to acquire knowledge of problem solving and decision making tools and is responsible for improving service, cutting costs, finding more efficient ways of working and being able to plan change in an organisation.
Participants will normally be either practising or aspiring managers. Although there are no formal requirements, learners should have a background what will enable them to benefit from the course.
Training content
- Know how to describe a problem, its nature, scope and impact,
- Know how to gather and interpret information to solve a problem
- Know how to evaluate options to make a decision,
- Know how to plan, monitor and review the implementation and communication of decisions
- Understand innovation and change in an organisation
- Understand how to plan, monitor and review the implementation and communication of innovation and change in an organisation
- Understand the effects of innovation and change on people and teams in an organisation
- Understand the forces for change in an organisation
- Know how to identify and plan change in an organisation
Why choose Leoron?
LEORON has worked with some of the largest companies in the World - but importantly we care about the individual. Through our Customer Happiness Team we ensure that everyone who attends a LEORON course has the support before, during and after to ensure their training needs are met.
We offer the highest level of training delivery, whether that be in our live-virtual training or in-classroom sessions, with our expert instructors guiding you through everything so that you’re left feeling assured and confident to utilize your new knowledge going forward.
About Leoron
LEORON Professional Development Institute
LEORON is the fastest growing global training institute in the World, having evolved over the past 11 years into a dominant training institute that offers a comprehensive set of training and development solutions to both individuals and businesses. Our locations...
