Hazardous Conversations: What to Say When Stakes Are High

Lighthouse Leadership
Training overview
Corporate / Group Training
4 hours
From 1,900 USD
Start dates
United States of America
1,900 USD
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Course description

Hazardous Conversations: What to Say When Stakes Are High

Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the following elements: Class discussion, Visual (slides, video,flip chart / whiteboard), Object demonstration, Academic research results, Small group discussion, Socratic Questioning, Simulation – Experiential, Humor, Case studies, Self-assessment, Self-reflection workbook exercises, Lecture.

Eligible for CEU credit from University of Oklahoma.

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Who should attend?

This course is suitable for all employees, leaders, managers and supervisors. 

Training content

Module Outline:

  • Case study: a hazardous conversation that we relate to
  • Slides/lecture: Warning signs of hazardous conversations and the toxins that cause them
  • Small group discussion: Share your own hazardous conversation
  • Humorous video: What would you say?
  • Class discussion: What is the problem with giving feedback?
  • Academic research review: data on how much feedback and its effects
  • Slides/Lecture: Tools to reduce the risk of giving feedback
  • Video: How to say anything to anyone
  • Role Play: New feedback skills
  • Slides/Lecture: The antitoxins to hazardous conversations
  • Object Demonstration: The Flame of Trust
  • Slides/Lecture: Reduce hazards by building trust and connection
  • Video: Identify the trust issues
  • Case study: Ethel & Jane or Jeff & Doug
  • Slide/Lecture: Putting it all together


The price of this course is $1900.00.

The price of this course is $1900.00 per workshop

Add $12 per person for workbook printing.

Add travel costs for distances greater than 50 miles from Wilsonville, OR.

About Lighthouse Leadership


Lighthouse Leadership Training

Lighthouse Leadership’s cadre of master instructors and coaches each have a passion for assisting people rise to greater success in their workplace.  Lighthouse is an award-winning best in class training and coaching provider on interpersonal skills.  Our talented professionals are...

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Contact info

Lighthouse Leadership

4656 SW Homesteader Rd.
97070 Wilsonville Oregon

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Average rating 5

Based on 1 reviews.

Leadership Development Student in Federal Government
Doug is teaching lessons as a friend which creates a safe area to open discussions and share our experiences. Also, he is linking these lessons to live examples which help us to apply these lessons to our work and life. He is an amazing and helpful instructor.
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