Course description
Managing Conflict
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the following elements: Class discussion, Visual (slides, video,flip chart / whiteboard), Object demonstration, Academic research results, Small group discussion, Socratic Questioning, Simulation – Experiential, Humor, Case studies, Self-assessment, Self-reflection workbook exercises, Lecture.
Eligible for CEU credit from University of Oklahoma.
Who should attend?
This course is suitable for all employees, leaders, managers, and supervisors.
Training content
Module Outline:
- Class discussion: Why do we get into conflict?
- Self-assessment: what is your conflict style?
- Lecture: The Conflict Management Model
- Class discussion: When to use each of the 5 styles
- Role play the three-step model for conflict management
- Self-reflection: find the one thing you can do differently at work that will improve your leadership skills the most
Costs
The price of this course is $1900.00.
The price of this course is $1900.00 per workshop
Add $12 per person for workbook printing.
Add travel costs for distances greater than 50 miles from Wilsonville, OR.
About Lighthouse Leadership
Lighthouse Leadership Training
Lighthouse Leadership’s cadre of master instructors and coaches each have a passion for assisting people rise to greater success in their workplace. Lighthouse is an award-winning best in class training and coaching provider on interpersonal skills. Our talented professionals are...
