Communicate By Design

Living As A Leader
Training overview
Corporate / Group Training
4 hours
Start dates
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North America
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Communicate By Design

Course description

Communicate by Design

Purpose: The #1 response of leaders to a difficult situation is avoidance. The purpose of this workshop is to equip leaders with a proven, versatile six-step process for conducting a firm, yet respectful conversation when expectations are not being met in the areas of performance, conduct or attendance/timeliness. The process introduced can be applied by individuals to conversations with employees, peers and others throughout the organization.

Process: This workshop involves the use of real-life difficult situations identified by participants. Throughout the session, participants are given multiple opportunities to apply their situations to a variety of communication concepts and the six-step process.

Payoff: Upon completion of this workshop, participants will:

  • Understand the importance of setting employees up for success, taking into consideration the responsibilities of the organization, the leader and the employee.
  • Be better equipped to assess situations objectively, minimizing the tendency to automatically place blame on the employee for unmet expectations.
  • Have increased confidence and competence to effectively conduct difficult conversations in a way that maximizes results.

This course can also be offered virtually. Contact Living As A Leader to learn more about delivery options.

Want to find out more?

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

The Communicate By Design workshop in beneficial for all leaders at all levels. 


To receive pricing details for this workshop, fill out an 'Information Request' form and the provider will contact you back directly. 

Why choose Living As A Leader?

Trusted by organizations nationwide

15+ years of experience in leadership development

A women-owned business

About Living As A Leader

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Living As A Leader

Most leaders are promoted into leadership roles because they are high-performing individual contributors.  The challenge for leaders is this: Doing and leading are very different. Using a unique combination of training + coaching + learning reinforcement tools, we develop people...

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Average rating 4.8

Based on 22 reviews

Technology Company, Brookfield, WI
This is a practical overview that can be applied immediately at my Company as we look to create a high-accountability environment.
Commercial Food Service Company, Milwaukee, WI
Great framework for structuring hard conversations. Good use of listen, learn and teamwork. Great workshop!
Commercial Food Service Company, Milwaukee, WI
I have a "real life" example and will utilize the tools that I learned today!
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