This Essential Management Skills course will cover:

Setting Objectives and Targets

• Where are you now and where do you want to be, by when?
• Plan and actions required to achieve these objectives
• Improve organisational, team and individual performance with quantifiable targets
• Monitoring, measuring and feeding-back results

Leadership

• Vision, roles and responsibilities of an inspirational leader
• Qualities, skills and commitment required
• Adapting leadership styles to different situations
• Overcoming the challenges of leadership

Motivation

• Factors which motivate you and others
• Achieving organisational goals with a motivated workforce
• Increasing motivation to improve individual performance
• Management skills required to motivate individuals and teams

Team Building

• Characteristics of an effective team
• Roles and responsibilities of individuals in the team
• Building a strong team which delivers results
• Delegating, appraising, evaluating, coaching and mentoring skills for teambuilding

Verbal Communication Skills

• Structure simple messages using appropriate language and delivery
• Listen attentively to ensure mutual understanding
• Generate productive and open discussions to solve problems
• Overcome the barriers to effective verbal communication