Supervisory Skills

London Corporate Training
Training overview
Professional Course
Classroom, Self-paced Online
5 days
Start dates
Online
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Dubai
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London
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COVID-19 Update

This provider offers an online version of their classroom courses

This provider has changed its terms and conditions to allow for rebooking/an amended cancellation policy in light of COVID-19

Training content

This Supervisory Skills course will cover:

Verbal Communication Skills

  • Structure simple messages using appropriate language and delivery
  • Listen attentively to ensure mutual understanding
  • Generate productive and open discussions to solve problems
  • Overcome the barriers to effective verbal communication

Influencing Skills

  • Analysis of factors which influence people
  • How to influence people without power and authority over them
  • Chairing and participating in meetings which produce results
  • Finding common ground and reaching agreement

Assertiveness

  • Characteristics and skills of assertiveness
  • Handling difficult people with confidence
  • Giving feedback and receiving criticism constructively
  • Responding appropriately to aggressive, assertive and passive people

Creative Problem Solving and Decision Making

  • Analysis of causes, symptoms and implications of a problem
  • Generating a range of creative solutions
  • Prioritising options against objective criteria to make a decision
  • Implementing decisions, evaluating results and responding to feedback

Time and Stress Management

  • Prioritising and organising work according to goals
  • Eliminating time wasters
  • Identifying the causes and symptoms of stress
  • Planning and implementing your strategy to avoid burnout

Costs

Please contact us for more information on pricing.

Why choose London Corporate Training?

We have trained over 2,500 delegates from almost 600 client organisations

Complimentary Heathrow transfer (one-way)

Endorsed by various organisational and subject specific accrediting bodies

About London Corporate Training

London Corporate Training (LCT)

London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...


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