Course description
Avoiding Bias in a Workplace Investigation
Understand different types of bias and how they can impact an investigation.
A workplace complaint is an opportunity for an employer to investigate and determine whether an employees rights have been violated. Done properly, an employer can eliminate workplace bias or harassment. If mistakes are made, the employer is at risk of continued harassment or discrimination, massive employee engagement, morale, and employee retention challenges.
An employee complains of harassment in the workplace. The person selected to conduct the investigation is not prepared to investigate. This challenge is compounded by the fact that many of the witnesses identified relate better with the harasser as opposed to the victim.
During this course, you will gain an appreciation of the inherent challenges in conducting a workplace investigation. You will learn how to decide who conducts the investigation. You will learn how to recognize and combat bias. You will understand the steps to minimize bias before, during, and after the investigation. You will also learn proactive steps that can be taken to protect privacy and avoid retaliation.
Who should attend?
This live webinar is designed for human resource managers, benefits administrators, business owners and managers, and attorneys.
Training content
Why Understanding, Avoiding, and Responding to Bias Is Important
- Effects on the Complaints
- Effects on the Accused
- Effects on the Organization
Recognizing Bias in Workplace Investigations
- Affinity Bias
- Confirmation Bias
- Stereotypes, Etc.
The Investigative Process
- Who Should Conduct the Investigation?
- Conflict of Interest; Complexity of the Charge
- Timing and Resources; Qualifications
- Conducting Interviews and Gathering Information
- Decision-Making
Appropriate Steps to Take to Avoid Bias in Investigations
- Creating a Consistent Complaint and Investigation Process
- Strategies for Combatting Any Unconscious Bias of Your Own
- Avoiding an Appearance of Bias
- Internal vs. External Investigations
Certification / Credits
Credits: ASA ,BCSP ,HR Certification Institute ,SHRM
Learning Objectives
- You will be able to define the components of a strong safety culture and how they relate to effective safety and health management systems.
- You will be able to describe how voluntary consensus standards such as the ANSI Z10 and ISO programs can assist in benchmarking the state of a companys safety culture.
- You will be able to discuss how companies seeking to improve their ESG performance must ensure that they have a strong safety culture as a critical component.
- You will be able to explain how worker involvement and training and supervisor accountability and leadership are key elements of maintaining a strong safety culture.
About Lorman Education Services
Lorman Education Services - Live and On-Demand Courses
Lorman Education Services is a leading provider of online professional development and corporate training for organizations and individual professionals. For more than 30 years, Lorman has delivered relevant, high-quality, professional-level courses that cover a broad range of business and technical...
