Mastering Business Etiquette

Master Connection Associates
Training overview
Corporate / Group Training
1 day
Start dates
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United States of America
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Course description

Mastering Business Etiquette

Mastering Business Etiquette is designed because of the need for professionalism in today’s business world. Good manners are good business. To be successful today, we need to be confident in our knowledge of the protocol of business etiquette. As business professionals continue to build and maintain future relationships, they need to know what to do and when to do it in our ever changing workplace. We help instill the self-confidence that comes with knowing not just what to do, but also why a certain behavior is appropriate. This workshop will take your staff and organization to the next level of professionalism.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

Sales Professionals, Sales Leaders of any level

Training content

Mastering Business Etiquette includes the following content:

  • Understanding Business Behaviors
  • Recognizing generational differences and connecting expectations
  • Being clear in verbal, written and technology communication
  • Rules of Engagement to be successful in business today
  • Business communication formats, styles and do’s and don’ts
  • Proper social media interactions
  • Appropriate entertainment parameters and how to’s from hosting to attending


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About Master Connection Associates

Master Connection Associates

Master Connection Associates

Master Connection Associates (MCA) is the Worldwide Leader in Customer Service, Sales and Leadership Training and Consulting. MCA drives revenue growth, customer loyalty and bottom line profit for industry leading organizations in a diverse client base, serving customers in the...

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Contact info

Master Connection Associates

Suite A273
31441 Santa Margarita Parkway Suite A 273
92688 Rancho Santa Margarita California

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