Client Service for the Personal Injury Paralegal
National Business Institute
Course description
Client Service for the Personal Injury Paralegal
Interacting with clients is a crucial aspect of your job - and a great opportunity to show your value. This program will reveal client service pointers that will help you take work off your attorney's plate and win glowing reviews from clients. Register today!
- Find out how to get honest answers to difficult questions.
- Get real-world tips for handling angry or emotionally distraught clients.
- Discover how to effectively coordinate clients' medical treatment.
- Learn how to avoid giving legal advice when interacting with clients.
Training content
- Interviewing and Screening Prospective Clients
- Asking the Difficult Questions
- Handling Clients Who Are Upset or in a Fragile Mental State
- Coordinating Client Treatment
- Communicating With the Client Throughout the Case
- How to Avoid Giving Legal Advice
Why choose NBI?
More than 1.3 million professionals have trusted NBI with their training
With 35+ years of expertise, we understand the needs of professionals seeking continuing education
Our diverse catalog of 4,000+ courses covers topics in all legal disciplines
About NBI
National Business Institute
At NBI, we believe that enhancing professional knowledge through continuing education empowers our customers to better serve their community. With over 35 years of experience, we understand the needs of legal professionals seeking continuing education and we are dedicated to...
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Contact info
National Business Institute
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