Dealing With Difficult Clients: Ethical Considerations for Paralegals

National Business Institute
Training overview
Professional Course
2 hours
From 159 USD

Start dates
159 USD
Inquire for more information

Course description

Dealing With Difficult Clients: Ethical Considerations for Paralegals

Tactfully Handle Lies, Requests for Legal Advice, Upset Clients, and Other Stressful Scenarios

As a paralegal, you spend plenty of time interacting with clients. Sooner or later, you're bound to get stuck with a difficult client - and even the good ones can bring up some uncomfortable conversations. Learning how to tactfully deal with problematic clients and situations is crucial to maintaining your professionalism and avoiding legal ethics issues. Are your people skills spot on? This program will teach you how to diplomatically and ethically address challenging clients and situations. From lies and unreasonable requests to needy clients and communication barriers, gain the practical tips you need to avoid conflict, enhance client satisfaction, and keep your ethics record clean. Register today!

Want to find out more?

Training content

  • Handling Clients Who Lie or Make Unreasonable Requests
  • Communicating With Difficult Clients - Tactfully and Ethically
  • Dealing With Mental Health Issues and Language Barriers
  • Billing, Communications, and More: Avoiding and Handling Common Client Complaints
  • Avoiding and Walking Away From Difficult Clients

Why choose NBI?

More than 1.3 million professionals have trusted NBI with their training

With 35+ years of expertise, we understand the needs of professionals seeking continuing education

Our diverse catalog of 4,000+ courses covers topics in all legal disciplines

About NBI

National Business Institute

At NBI, we believe that enhancing professional knowledge through continuing education empowers our customers to better serve their community. With over 35 years of experience, we understand the needs of legal professionals seeking continuing education and we are dedicated to...

Read more and show all training delivered by this supplier

Contact this provider

Fill out your details to find out more about Dealing With Difficult Clients: Ethical Considerations for Paralegals.

  Contact the provider

  Get more information

  Register your interest

Country *

Contact info

National Business Institute

1218 McCann Dr
54720 Altoona WI

 Show phone number

Request Information

Have a question about this course? Fill out this form and the provider will get in touch with you shortly

View again
Supplier Directory
Join our Supplier Directory to:
- Gain Traffic
- Get Noticed
- Showcase Your Services
- Free Listing Available