Course description

Legal Ethics: Avoid Complaints With Better Communication

From the wild west of online marketing to high-maintenance clients, theres no shortage of ethical pitfalls for todays attorney. Explore key client and potential client touch points and review 21st century hypotheticals. Learn what you can and cant say regarding testimonials, reviews, rankings, and misleading statements. Delve into ethical risks at intake and during active client management. Learn best practices for increasing client satisfaction and dodging poor reviews, or worse, a bar complaint.

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Training content

  1. Online Marketing, Websites, and Outreach
  2. Making Contact With Potential Clients: Intake, Social Media, and More
  3. Overcoming Issues in Active Client Communications

Certification / Credits

  • Overcome ethical risks in cyberspace: legal websites, marketing statements, and review and accolade usage.
  • Get guidance for avoiding ethical risks in intake and potential client management.
  • Learn best practices for mitigating ethical risks and improving satisfaction during active client management.

Why choose NBI?

More than 1.3 million professionals have trusted NBI with their training

With 35+ years of expertise, we understand the needs of professionals seeking continuing education

Our diverse catalog of 4,000+ courses covers topics in all legal disciplines

About NBI

National Business Institute

At NBI, we believe that enhancing professional knowledge through continuing education empowers our customers to better serve their community. With over 35 years of experience, we understand the needs of legal professionals seeking continuing education and we are dedicated to...

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Contact info

National Business Institute

1218 McCann Dr
54720 Altoona WI

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