Top Challenges in Negotiating Injury Claims

National Business Institute
Training overview
Professional Course
Webinar
6 hours
From 389 USD

Start dates
Online
389 USD
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Course description

Top Challenges in Negotiating Injury Claims

Claimants want insurance companies to pay as much as possible on claims while insurers wish to pay as little as possible. To this end, adjusters have developed techniques and know how to find and use claim weaknesses to drive down value. This program will show you how to counter common adjuster arguments and turn claim weaknesses to your advantage so you can achieve faster, better settlements. Fine tune your negotiating skills - register today!

  • Discover ways to bolster claims involving pain and suffering and lost earning capacity damages.
  • Learn how to make the most of pre-existing injuries and other problematic claims.
  • Uncover strategies for breaking an impasse.
  • Get tips for working with difficult "types" of adjusters.
  • Recognize when insurance company conduct rises to the level of bad faith.
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Training content


  1. Negotiating Contentious Pain and Suffering Claims
  2. Challenges in Calculating and Negotiating Lost Earnings and Earning Capacity Damages
  3. Negotiating Claims With Pre-Existing Conditions or Injuries
  4. Strategies for Negotiating Soft Tissue or "Invisible" Injury Claims
  5. Disputes Over the Scope of Coverage Provided by the Policy
  6. When Multiple Parties and Insurers Are Involved
  7. Dealing With Delayed Treatment, Patient Noncompliance, Social Media Posts, and Other Claim Weaknesses
  8. Independent Medical Examinations and Damaging Reports
  9. Difficult Insurance Adjusters and Bad Faith Issues
  10. Techniques to Prevent and Break Impasse
  11. Legal Ethics

Why choose NBI?

More than 1.3 million professionals have trusted NBI with their training

With 35+ years of expertise, we understand the needs of professionals seeking continuing education

Our diverse catalog of 4,000+ courses covers topics in all legal disciplines

About NBI

National Business Institute

At NBI, we believe that enhancing professional knowledge through continuing education empowers our customers to better serve their community. With over 35 years of experience, we understand the needs of legal professionals seeking continuing education and we are dedicated to...


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National Business Institute

1218 McCann Dr
54720 Altoona WI

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