8522 Microsoft CRM 3.0 Marketing Automation

New Horizons Computer Learning Centers
Training overview
1 day
Next start date: Contact for info. - United States of America

Course Outline

Microsoft CRM Concepts

  • Microsoft CRM Modules
  • Accessing Microsoft CRM
  • Customer Records
  • Customer Relationships
  • Understanding customization availability

Microsoft CRM Client for Outlook

  • Identifying the functionality available in the Microsoft CRM Client for Outlook
  • Navigate within the Microsoft CRM client for Outlook user interface
  • Navigate within the Microsoft CRM client for Outlook user interface
  • Create and manage Microsoft CRM records and activities in Outlook

Marketing Automation Life Cycle

  • Marketing Automation Process Flow
  • Marketing process demonstration

Planning Marketing Campaigns

  • Marketing Campaigns
  • Planning a campaign
  • Managing Lists
  • Using Lists

Campaign Creation

  • Creating a Campaign
  • Managing and Testing Pre-Launch Campaigns

Campaign Execution and Response Management

  • Executing a campaign
  • Running and Managing Campaigns
  • Tracking Marketing Information
  • Quick Campaigns

About New Horizons Computer Learning Centers

New Horizons Computer Learning Centers - Find Training

Premier Provider of Computer Courses and Certifications

New Horizons Computer Learning Centres provide high quality, flexible and intuitive training that is always delivered by award-winning instructors and uses the best resources available. New Horizons is the world’s largest independent IT training company, that has provided industry-leading technical training for...


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New Horizons offer an extensive array of the vendor-authorized training and certifications that are in highest demand—including Microsoft, Cisco, CompTIA and VMware. They are the Worl'ds Largest IT Training provider delivering courses at more than 300 centers.

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New Horizons Computer Learning Centers


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