Building Small Business Acumen

Omega Performance
Training overview
2-3 hour eLearning, 1 day instructor-led lab
Next start date: Contact for info - Online

Course description

Building Small Business Acumen

Learn how to "speak the language of small business owners" in order to have more meaningful conversations that demonstrate understanding of a business's operations, goals, and challenges.

The course begins with a one-module eLearning course that teaches participants to "think like a small business owner". It explores four topics that are key to understanding how a small business operates and how your financial institution might be able to meet its borrowing and cash management needs.

The topics include:

  • The operating cycle and capital investment cycle
  • Common forms of business organization, including sole proprietorships, partnerships, corporations, and limited liability companies
  • Business growth stages, including the options for-- and risks involved in-- lending to businesses at each particular stage
  • The key components of financial statements, busienss tax returns, and Schedule C of personal tax returns

After participants successfully complete the eLearning course they're eligible to attend the Building Small Business Acumen: Skills Application Lab to practice and reinforce skills learned during eLearning.

Upon completion, participants will be able to:

  • Recognize a small business owner's needs and ask meaningful, productive questions about the business
  • Identify cross-selling opportunities presented by the business owner's every day challenges
  • Understand the fundamental information to be gained from financial statements and income tax returns
  • Effectively position your products to address the unique needs of small businesses 
  • Communicate the benefits of your financial solutions using small business terminology

Who should attend?

Anyone who interacts with small business owners, including business baners, branch managers, and relationship managers.

Training Content

Learning Topics:

  1. The Small Business Owner's Perspective
  2. Understanding the Asset Conversion Cycle
  3. Forms of Business Organiztion
  4. Business Growth Stages
  5. The Components of Financial Statements and Tax Returns.

About Omega Performance

Omega Performance

Since 1976, Omega Performance has been the training partner of choice for financial service organizations worldwide, from community-based credit unions to international banks. Our clients choose our solutions because they are flexible, scalable, and—most importantly—effective. Whether you’re seeking training for...


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Omega Performance

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