Course description
Essentials of Business Process Mapping
Process mapping is an incredibly important set of techniques with a wide range of business applications. It is an essential tool for all flavors of process improvement and innovation. It is a key technique to assuring accurate business requirements for IT projects. Well-managed process documentation also enables superior knowledge management.
Essentials of Process Mapping will show you how to use the three most common charts to document, communicate and analyze business processes. Delivered by world-renowned process mapping expert Robert Boehringer, this webinar experience includes exercises and a video observation case study.
Training content
Major topics include:
- Overview of Process Mapping guidelines
- Top-Down Flowchart
- Logic Diagram
- Cross-Functional Map (Swim Lanes)
- Process Observation - Video with exercise
- Analyzing Process Maps
Certification / Credits
Credits: 2.0 CPE hours
About ODGroup, Inc.
Orion Development Group
America’s #1 Business Process Management Provider for Professional Development & Onsite Training For more than 25 years, Orion has established itself as one of the elite and recognized experts in Business Process Management. This expertise is recognized by prominent universities...
