Essentials of Process Innovation

Orion Development Group
Training overview
Professional Course
Self-paced Online
2 hours
From 150 USD
Start dates
Online
150 USD
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Essentials of Process Innovation

Course description

Essentials of Process Innovation

In a recent survey, 81% of CEO's consider innovation the single-most important factor in ensuring the success of their business. But how exactly do you innovate? Many people think of process improvement as a science and process innovation as an art but there are structured, practical approaches your team can utilize to redesign business processes so that they:

  • Deliver results the customers care about
  • Advance bottom-line or strategic goals
  • Improve your position in the marketplace
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Training content

  • How Much Innovation Is the "Right" Amount?
  • Approaches to Process Innovation
    • Customer Focus, Process Focus, People Focus

    Customer-Focused Innovation

    • Kano Model
    • Competitor Analysis
    • Value Analysis

    Process -Focused Innovation

    • Process Extension
    • The 5 Max Method

    People-Focused Innovation

    • Six Hats Thinking
    • Facilitation

Certification / Credits

Credits: 2 PDUs from PMI and ABPMP

About ODGroup, Inc.

Orion Development Group

America’s #1 Business Process Management Provider for Professional Development & Onsite Training For more than 25 years, Orion has established itself as one of the elite and recognized experts in Business Process Management. This expertise is recognized by prominent universities...


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Contact info

Orion Development Group

114-04 Beach Channel Drive
11694 Rockaway Park New York

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businessprocessmgmt.com

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