Orion Learning is the global leader in customer service certification programs.  Our ISO based programs, offer a global professional designation, public register of certified members, membership with the International Service Standards Alliance (ISSA), international curriculum and a comprehensive set of digital courses.  Contact Orion for more information.  Additionally, Orion offers content-rich, interactive online courses for consumers and enterprises globally and our courseware covers several topics including:

• Business Skills


• Communications


• Contact Center


• Customer Service


• Health & Safety


• Human Resources


• IT Services


• Leadership


• Management Skills


• Sales

Our courseware is content-rich, with each course contains a course glossary, course resource, workbook (if applicable), interactive activities, quizzes and course assessment.

Enterprises use our courseware to deliver individual, bundles or entire training programs to their employees. We are able to create training programs from our list of proprietary courseware and deliver it from our learning management system.

Orion is also able to provide in-class training services to your organization.  Call us today to obtain quotes and information on trainers available in your area.