Root Cause Investigations

Training overview
Corporate / Group Training
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Course description

Root Cause Investigations

The PathWise course uses an interactive approach to show how to effectively apply risk-based methodology throughout the investigation process, and help overcome these barriers. The training focus is on how to identify issues, assess and prioritize them, and investigate to likely root cause. PathWise Root Cause Investigation training will help your overall investigation process, and support a healthy bottom line for your entire organization.

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Training content

  • Root Cause Investigations Introduction.
  • Identify and distinguish between a correction, corrective action, and preventive action.
  • Assess concerns and evaluate risk.
  • Investigate events.
  • Gather specifics.
  • Assess Impact.
  • Make a risk-based decision.
  • Conduct root cause analysis.
  • Systematically find cause(s).
  • Establish causal relationships.
  • Use quality tools, 5 Whys, Fishbone, IS/ IS NOT.
  • Identify a process to verify root cause.

Why choose PathWise?

Founded in 1998

4000+ classroom learners every year

Over 10,000 users of online courses

About PathWise


In a globally regulated life science industry, PathWise provides proven methodologies in quality and compliance through hands-on and practical solutions that ensure compliant, effective, and efficient quality systems. PathWise focuses on a solutions-based approach to solving client issues. We help...

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Average rating 5

Based on 4 reviews.

Quality Director
This course was one of the best if not the best that I have participated in. I have been using the skills that I learned and truly believe that they make a difference.
Derek Sanders, Quality Engineer
The trainer was knowledgeable and engaging. They itmited the PowerPoint Time and Maximized the Team/Group work - key for learning and participant engagement.
Jennifer Thiel
This training really made me focus and slow down, resulting in more effective root cause analysis.
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