Course description
In Analyzing Employee Performance Problems , you'll learn ...
- Learn some of the big names of Management Theory
- Understand what management traditionally controls
- Understand the difference between McGregor’s Theory X and Theory Y management styles
- Understand how to determine whether or not employee performance is a problem or just an irritation
Overview
Credit: 2 PDH
Length: 16 pages
This online course will teach you how to analyze employee performance problems quickly and identify methods of dealing with them effectively. It takes you systematically through ten sequential steps to discover whether something that management controls is the root of the problem. This technique allows managers to retain good will with employees by looking at reasons other than the employee first when trying to isolate causes for work problems.
Who should attend?
Certificate of Completion
You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 15 questions. PDH credits are not awarded until the course is completed and quiz is passed.
Training content
This course teaches the following specific knowledge and skills:
- Learn some of the big names of Management Theory
- Understand what management traditionally controls
- Understand the difference between McGregor’s Theory X and Theory Y management styles
- Understand how to determine whether or not employee performance is a problem or just an irritation
- Understand how there is a 90% probability that an employee’s lack of satisfactory performance has its roots in something controlled by management
- Be able to take an objective and systematic approach to analyzing employee work performance problems
- Know how to ask specific questions to determine root causes of performance problems
- Make recommendations for change that create long-lasting solutions for recurring performance problems
Costs
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