Assertive Communication

PPS International Limited
Training overview
Professional Course
Webinar
Start dates
Online
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Course description

Assertive Communication

Skillful communication is important in all aspects of organizations. Extremes in communication negatively affect customers, team members and leaders. In this program, participants will increase their communication skills in an assertive way, ensuring that tasks get done and relationships are maintained.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

Consider this program if…

  • There is a steady stream of communication breakdowns in your team or organization.
  • Individuals wonder how to ask for support and get it from those with more authority than them.
  • Managers and supervisors over-react or under-communicate, leaving others confused or disengaged.
  • Poor communication is driving down customer satisfaction.

Training content

Outcomes:

  • Work to be assertive in your communication, rather than passive, passive-aggressive or aggressive.
  • Recognize four parts of communication and how they are situationally appropriate.
  • Address the main barriers to successful two-way communication.
  • Actively listen in order to build understanding and commitment from others.
  • Advocate for a specific point of view and check for others’ level of agreement and reactions.

Costs

Contact PPS International Limited for pricing details.

Why choose PPS International Limited?

Network of 200+ facilitators from around the world

Training delivered in 8+ languages

6000+ participants trained every year

About PPS International Limited

PPS International Limited

PPS International Limited

We are a company that develops leaders. When you consider that there are approximately 209,000 training professionals in the United States and that about one in four businesses outsource their training to these professionals, it’s hard to say we are unique;...


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Contact info

PPS International Limited

117 Hedge Street
29681 Simpsonville South Carolina

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www.ppsinternational.net

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