Course description
From Conflict to Collaboration
All people in organizations experience conflict. This program is designed to address the very real challenge of managing personal behaviors and emotions (spoken or unspoken) that get in the way of working well with others. The strategies introduced ensure that conflict does not become a debilitating reason for poor performance, teamwork, morale and satisfaction in the workplace. This program is a tool to strengthen management skills, leadership and communication skills.
This program is available as a half-day or one-day classroom version.
COVID-19 Update
In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!
Who should attend?
This course is appropriate for individual contributors, professionals, team leaders, intact teams, supervisors and managers and others who create or have to deal with disagreements and differences. It is especially helpful for those who want to navigate through the inevitable conflicts that arise when there are competing goals and targets and those who want to improve team harmony.
Training content
In this highly-interactive and adaptable program, participants will learn to:
- Use a Communication Cycle to understand the needs of others and to advocate for their own point of view.
- Choose a strategy for resolving conflict that is appropriate to the situation.
- Recognize personal preferences in dealing with conflict and address whether those preferences are helpful or not.
- Manage strong emotions that naturally arise during conflicts.
Costs
Contact PPS International Limited for pricing details.
Why choose PPS International Limited?
Network of 200+ facilitators from around the world
Training delivered in 8+ languages
6000+ participants trained every year
About PPS International Limited
PPS International Limited
We are a company that develops leaders. When you consider that there are approximately 209,000 training professionals in the United States and that about one in four businesses outsource their training to these professionals, it’s hard to say we are unique;...
