Manager as Mentor & Coach

PPS International Limited
Training overview
Corporate / Group Training
1/2 day to 2 days
Start dates
Inquire for more information

Inquire for more information

Course description

Manager as Mentor & Coach

Managing, supervising or leading others requires an essential set of skills in order to be able to communicate, delegate, set expectations, provide feedback, coach and handle poor performance. With these skills, supervisors and managers can effectively and appropriately respond to performance management challenges as well as engage their teams, all without micromanaging. With these skills, supervisors and managers are also better able to communicate well with their peers, vendors and customers.

This program is available in a series of half-day modules, one-day and two-day classroom versions.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This program is designed for team leaders, supervisors and managers who need skills that help them better engage with direct reports and handle performance management of their teams. Both new managers and those with tenure benefit from having a performance management "skills toolkit."

Training content

Using experiential activities, live demonstrations, role-plays, individual and pairs practices, supervisors and managers learn to:

  • Use assertive skills to create accountability in others.
  • Listen to identify the layers of any problem without taking on as their own.
  • Use non-verbal and verbal communication to build trust and increase rapport.
  • Clarify expectations and set up-front agreements about goals and job duties.
  • Maintain relationships and ensure tasks get completed by responding with corrective feedback to individuals who break agreements.
  • Handle conflict by developing solutions that meet the needs of all involved.
  • Coach others to higher levels of performance through formal and informal development and on-the-job training.


Contact PPS International Limited for pricing details.

Why choose PPS International Limited?

Network of 200+ facilitators from around the world

Training delivered in 8+ languages

6000+ participants trained every year

About PPS International Limited

PPS International Limited

We are a company that develops leaders. When you consider that there are approximately 209,000 training professionals in the United States and that about one in four businesses outsource their training to these professionals, it’s hard to say we are unique;...

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Contact info

PPS International Limited

117 Hedge Street
29681 Simpsonville South Carolina

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Average rating 4.8

Based on 6 reviews.

Overall great. I was appropriately challenged on some of my thinking - in a good way. This helped me see thoughts & strategies in a different light. Thanks!
This was a great course. The content helped me think differently and I am planning on using it in my job. I liked the discussion and role play - this helps to cement what is being taught.
This was a great course. The content helped me think differently and I am planning on using it in my job. I liked the discussion and role play - this helps to cement what is being taught.
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