Conflict Management (ACE CREDIT®)

Project Management Experts, LLC
Training overview
Professional Course
Self-paced Online
33.5 hours
From 599 USD

Start dates
599 USD
Start anytime

Course description

Conflict Management (ACE CREDIT®)

This online course covers the key issues and best practices for managers dealing with contentious situations in the workplace. Throughout seven segments, learners will explore strategies that managers can use to help deal with conflict. The self-paced course offers an assortment of interactive exercises, videos, selected readings, case studies and scenarios highlighting key issues, and self-assessments that engage students and provide opportunities to practice conflict negotiation and management skills.

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Training content

  • Leading and Managing Change
  • Handling Difficult Employee Behavior
  • Communicating Collaboratively
  • Handling Workplace Conflict
  • Emotional Intelligence for Managers
  • Negotiations: Resolving Disputes
  • Introduction to Managing Change and Resolving Conflict
  • Conflict Management Final Exam (ACE CREDIT®)
  • Conflict Management Introduction Course (ACE CREDIT®)

Course delivery details

Course Access Time: 365 days

Certification / Credits

Credits: 3.1 CEUs / 25 PDUs / 32 HRCIs / 31 SHRMs / 3 ACE

Why choose PME?

Authorized Training Partner by the Project Management Institute

Over 300 instructor-led and online courses in leadership & business management taught by experienced practitioners

Leading provider of Project Management and Agile certifications

About PME

Project Management Experts, LLC

Project Management Experts (PME) is just that, a consortium of project management experts with at least 20 years of experience who have re-directed their careers to improving the project management competency of our clients. Our training classes focus on building...

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