Course description
Frontline Manager™: Teams and Groups
Managing a team or group requires a different approach to managing individuals and a skillset appropriate for the unique challenges groups and teams present. In this course, we'll distinguish between teams and groups, and explore the ways that both are used in modern business. You'll learn to recognize how teams come together and make decisions. This course will help new managers build a good team, empower it, resolve conflicts within it and how to jumpstart the team's creativity.
Training content
- Describe the differences between teams and groups
- List types of teams and common characteristics of effective teams
- List Edgar Schein's types of decision-making strategies for teams and groups
- Identify different strategies for team building
- Recall the stages of Bruce Tuckman's model of team development
- Describe methods for understanding and motivating team members
- Select effective methods for helping to foster a diverse and inclusive team environment
- Identify strategies for fostering a culture of creativity and innovation in a team setting
- Name and describe common tools for facilitating team collaboration
- Describe strategies for managing a team in a remote work setting
- Identify conflict resolution strategies
Course delivery details
Course Access Time: 90 days
Certification / Credits
Credits: 0.3 CEUs / 3 HRCIs / 3 SHRMs
Why choose PME?
Authorized Training Partner by the Project Management Institute
Over 300 instructor-led and online courses in leadership & business management taught by experienced practitioners
Leading provider of Project Management and Agile certifications
About PME
Project Management Experts, LLC
Project Management Experts (PME) is just that, a consortium of project management experts with at least 20 years of experience who have re-directed their careers to improving the project management competency of our clients. Our training classes focus on building...
Contact this provider
Contact info
Project Management Experts, LLC
Have a question about this course? Fill out this form and the provider will get in touch with you shortly