Sensitivity, Diversity & Respectful Communication Skills

Proven Training Solutions
Training overview
Corporate / Group Training
On-site
3 hours
Start dates
United States of America
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Course description

Enhancing Sensitivity & Respectful Communication in the Workplace

In response to the Covid-19 virus, group and/or individual training can also be delivered virtually. 

Our common-sensed approach to sensitivity training is different from other training providers. Instead of delivering what is really just a – legally-focused/legally-centric discrimination prevention course – and labeling it “sensitivity or harassment prevention training”, we actually identify & address the causes of insensitive, disrespectful or harassing behavior.  Yes, we tackle the legal issues, but they do little to actually change a person’s behavior or thinking.

We believe the vast majority of  people don’t come to work looking to intentionally be insensitive, disrespectful or harassing.  In some cases, the workplace might have become too casual or comfortable; the line between personal and professional has become blurred and someone says or does something they shouldn't have. In other cases, something happens: someone becomes emotional; they open their mouth; their brain stops - or maybe it doesn't engage at all; and quite frankly, they say or do something stupid! We work with the learners to identify their communication and behavior styles and to better understand how their words or actions may be perceived (or misperceived) by others…in many cases, it’s not just what was said or done…it was how or it was where it was said. In our training, learners build action plans to improve their part in developing a more respectful and harassment-free workplace. When we are delivering sensitivity training for managers, we emphasize & reinforce the importance of them being role models and stewards of your organization's reputation.

If our common-sensed approach appeals to you, please contact us for more information and pricing.

  • Exceeds all employer training requirements for the new state of New York & New York City harassment prevention laws
  • Increase understanding and build stronger work relationships
  • Create a foundation for increased understanding and respect
  • Provide a more comfortable working climate and improve productivity
  • Communicate more effectively and professionally
  • Reduce misunderstandings and misrepresentations
  • Reduce exposure to legal claims
  • Handle cultural, religious, general and other differences more comfortably
  • Increase people's understanding of their responsibilities and behavior expectations

Want to find out more?

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This course is suitable for all employees, all levels of management & supervision. 

Training content

This course will cover the following topics:

  • All applicable federal and state laws
  • Recognize the actions/words/behaviors that are really causing people to claim harassment or discrimination
  • Understand the 'gray areas' that can contribute to a "hostile work environment" harassment or discrimination claim 
  • Recognize that people's perceptions of us influence their reality 
  • Identify where or how our communication/behavior style may be contributing to a potentially negative perception from employees, co-workers or superiors
  • Preventing insensitivity, harassment or disrespectful behavior before it happens
  • Increase situational awareness (understanding your audience) proactively - think before you speak or do - what a novel concept! 

Costs

Proven Training Solutions can provide a quote for this training for your company, please Request Information to find out more.

About Proven Training Solutions

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Proven Training Solutions - Virtual & On-Site Training

Proven Training Solutions has been a provider of customized virtual & on-site training since 1987. All of our courses can be delivered on-site or through an interactive virtual presentation...this includes all of our management and employee training. All of Proven...


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Contact info

Proven Training Solutions

911 Thorn Ridge Lane
29710 Lake Wylie South Carolina

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www.proven-training-solutions.com

Reviews

Average rating 5

Based on 19 reviews

Robert L.
(5)
Exactly what I needed and all the material discussed was very good for my job. I wish I had this the first week!
Jerome D.
(5)
I didn’t know about all the legal stuff…it was very helpful. The instructor was very knowledgeable and presented it very well.
Jason B.
(5)
Honestly, short of being coached or mentored one on one about sensitivity, I believe the course did it’s job.
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