Sensitivity Training for Doctors & Physicians

Proven Training Solutions
Training overview
Corporate / Group Training
0.5 days
Start dates
Online
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United States of America
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Course description

Sensitivity Training for Doctors & Physicians

Offended people's perception is their reality! We address Provider's words, tone, actions & behaviors; Improving how they come across to others.. 

Our common-sensed approach to sensitivity training is different from other training providers. Instead of delivering what is really just a legally-focused discrimination prevention course – and labeling it “sensitivity training”, we actually identify & address the causes of insensitive, disrespectful or offensive behavior.  Yes, we tackle the legal issues, but they do little to actually change a provider's behavior or thinking.

We believe the vast majority of  providers don’t come to work looking to intentionally be insensitive, disrespectful or offensive.  Sometimes, the healthcare work environment might become too casual or comfortable and jokes, stories or attempts at humor cross the line from entertaining to offensive. In other cases, an incident takes place and the provider becomes emotional; they open their mouth; their brain stops – or maybe it doesn’t engage at all; and quite frankly, they say or do something stupid! We work with the your providers to identify their communication and behavior styles – not merely from their point of view – but more importantly, from the perception of staff, colleagues or patients. They have to better understand how their actions or communication style may be perceived by others…they need to understand it’s not just what was said…it was how or it was where it was said. In our training, providers build action plans to change their behavior or communication styles to enhance a more respectful and harassment-free healthcare workplace. When we work with providers, we also emphasize & reinforce the importance of them being role models and stewards of your practice or hospital’s reputation.  

If our common-sensed approach appeals to you, please contact us for more information and pricing, thank you.

Want to find out more?

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This course is suitable for Doctors, Physicians, Surgeons or PA's.

Training content

This course will provide the following  delverables:

  • Establish respect as the platform for developing an inclusive healthcare workplace
  • Increase sensitivity & situational awareness 
  • Recognize what topics should/shouldn't be talked about in OR, ER or exam rooms
  • Prevent insensitivity (or perceived insensitivity) with staff or patients
  • Build stronger working relationships through improved communication & understanding
  • Improve productivity and patient care by providing a more comfortable working climate
  • Communicate more professionally and effectively with co-workers & patients
  • Prevent discrimination or harassment situations from arising 

Costs

Proven Training Solutions can provide a quote for this training for your company, please Request Information to find out more.

Why choose Proven Training Solutions?

30+ Years Experience Delivering Customized On-Site & Virtual Training

National Leader in Sensitivity & Harassment-Prevention Training

Experts in Internal Customer Service

About Proven Training Solutions

Proven Training Solutions - Virtual & On-Site Training

Proven Training Solutions has been a provider of customized virtual & on-site training since 1987. All of our courses can be delivered on-site or through an interactive virtual presentation...this includes all of our management and employee training. All of Proven...


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Contact info

Proven Training Solutions

911 Thorn Ridge Lane
29710 Lake Wylie South Carolina

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www.proven-training-solutions.com

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