Sensitivity Training for Managers

Proven Training Solutions
Training overview
Corporate / Group Training
3 hours
Start dates
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United States of America
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Course description

Sensitivity Training for Managers 


Offended people's perception is their reality! We address manager's words, tone, actions & behaviors; Improving how they come across to others.

Our common-sensed training approach is different from other training providers. Instead of delivering what is really just a legally-focused discrimination prevention course and labeling it “sensitivity training,” we actually identify & address the causes of insensitive, disrespectful or offensive behavior.  Yes, we tackle the legal issues, but they do little to actually change a manager's behavior or thinking.

We believe the vast majority of managers don’t come to work looking to intentionally be insensitive, disrespectful or offensive.  Sometimes, the work place may have become too casual or informal and jokes, stories or attempts at humor cross the line from entertaining to offensive. In other cases, something takes place; a manager gets emotional; they open their mouth; their brain stops and quite frankly, they say or do something stupid! We work with your managers to identify their communication and behavior styles – not merely from their point of view – but more importantly, from the perception of their employees, colleagues or customers. They have to better understand how their actions or communication style may be perceived by others…in many cases, it’s not just what was said or done…it was how or it was where it was said. In our training, managers build action plans to change their behavior or communication styles to enhance a more respectful and harassment-free workplace. When training managers, we also emphasize & reinforce the importance of them being role models to their employees and stewards of your organization’s reputation.

If our common-sensed training approach appeals to you, please contact us for more information and pricing, thank you.

Want to find out more?

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This course is suitable for executives, managers, supervisors or lead people.

Training content

This course will cover the following topics:

  • Exceeds all employer training requirements for the new state of New York & New York City harassment prevention laws
  • All applicable federal and state laws
  • Recognize the actions/words/behaviors that are really causing employees to claim harassment or discrimination
  • Understand the 'gray areas' that can contribute to a "hostile work environment" harassment or discrimination claim 
  • Recognize that employee & co-worker perceptions of us influence their reality 
  • Identify where or how my communication/behavior style may be contributing to a potentially negative perception from employees, co-workers or clients
  • Preventing insensitivity, harassment or disrespectful behavior before it happens
  • Increase situational awareness (understanding your audience) proactively - think before you speak or do - what a novel concept! 


Proven Training Solutions can provide a quote for this training for your company, please Request Information to find out more.

Why choose Proven Training Solutions?

30+ Years Experience Delivering Customized On-Site & Virtual Training

National Leader in Sensitivity & Harassment-Prevention Training

Experts in Internal Customer Service

About Proven Training Solutions

Proven Training Solutions - Virtual & On-Site Training

Proven Training Solutions has been a provider of customized virtual & on-site training since 1987. All of our courses can be delivered on-site or through an interactive virtual presentation...this includes all of our management and employee training. All of Proven...

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Contact info

Proven Training Solutions

911 Thorn Ridge Lane
29710 Lake Wylie South Carolina

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Average rating 5

Based on 135 reviews.

Connie L.
I can't let people tell some jokes that just don't beling in the workplace
Claire M.
I have to be a more positive role model for my employees
Charles M.
I don't like all the new rules for the workplace - but I understand I have to follow them!
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