Catering: Upselling

SalesBoost
Training overview
English
Next start date: Inquire for more information - United States of America
On-site / Company-specific

Course description

Catering: Upselling

Have you ever shopped online and been presented with additional items you didn’t even know you wanted? Before you know it, you’ve selected two additional items at check out. You’ve just been upsold and feel good about your upgraded selections or add-ons. Upselling happens every day and sometimes we don’t even realize it!

Just like those shopping recommendations, when you believe in creating great event experiences and adding value for your clients, upselling will feel natural and result in higher revenue for the hotel.

It’s important to understand the purpose and benefit of upselling. It is more than just an attempt to gain additional revenue. Upselling is a way to add value to the client by offering recommendations they didn’t realize would help them create the best possible event experience.

Taking a proactive approach to Upselling sets you apart from the competition! Upselling will also help create long-lasting loyal customers and entice them to refer you to others wanting the same great experience. And the best part, upselling provides YOU with the additional revenue to exceed your goals!

Training Content

Learning objectives:

  • Define Upselling
  • Distinguish between cross-selling and upselling
  • Explain the benefits of upselling
  • Identify upselling opportunities
  • Utilize proven upselling techniques to increase sales performance

About SalesBoost

SalesBoost

SalesBoost

SalesBoost’s revolutionary training and development program for hospitality that will boost your team’s confidence, performance, and yes, results. Rocket past your goals. Send morale soaring. All while spending less time and budget doing it. SalesBoost is the only technology in...


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Contact info

SalesBoost

5345 Towne Square Drive, Suite 145
75024 Plano Texas

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