Course description
First Impressions
This learning experience will teach you how to create a positive first impression with customers. Participants will learn about the power of a first impression and how your behavior and communication can be perceived by others.
Who should attend?
This learning experience is applicable to any person working with internal and external customers.
Training content
Participants will learn:
- What a first impression is
- How your attitude affects others
- How your posture, body language, tone of voice, and facial expressions can impact the first impression
- How you can make others feel welcome
- Effective communication techniques
Why choose SGE International, LLC?
Award-winning training programs
Trusted by global brands across diverse industries
Training available both online and in-classroom
About SGE International, LLC
SGE International
SGE International is the training and communications partner for a myriad of the world’s most recognized service and sales-orientated brands. We specialize in changing the mindset and elevating the habits of your frontline staff, supervisors, and managers. Our award-winning training...
