Signature Worldwide

Global Customer Service and Sales Training for Hotels, Casinos, Equipment, Leasing and Multifamily Housing, Behavioral Health and Senior Living

You seek customer service and sales training to help your teams effectively cultivate, engage and nurture relationships with customers. But does your training partner have depth of expertise in your industry? Signature Worldwide does. From Fortune 500 companies to leading global hotel brands, Signature Worldwide has provided sales and customer service training to more than 30,000 companies in more than 50 countries in virtually every industry. We add to our extensive experience every day and look to train 50,000 businesses in more than 100 countries over the next 10 years. We take pride in using our own training techniques to create legendary experiences for our customers, which is demonstrated by our consistently high Net Promoter Scores and strong client retention rates.

Ready to work with a respected global customer service and sales training partner who has experience in your business?

Training can and should be fun!

Whenever the phone rings, a customer approaches an employee, or an online inquiry is generated, Signature Worldwide helps to improve your customer’s experience through our legendary employee training and mystery shopping programs. We help you with more repeat visits or finding new customers, building high-performance teams, applying predictive analytics visibility through our reporting, and helping you build a strong brand reputation that supports growth.

Signature Worldwide delivers instructor-led on-site training, instructor-led virtual classrooms.

The pathway to your success is based on our Proven Process. It is designed to drive more ROI from sales and customer service training by making every interaction count. No matter their industry, location or size, our customers realize better conversions, higher satisfaction, and greater retention by putting our simple, yet effective, process to work.


Want to find out more? Show all training delivered by Signature Worldwide

Why choose Signature Worldwide?

Our 30+ years of experience includes training over 36,000 businesses in 50 countries

98% of our customers would highly recommend Signature Worldwide to others

Fun, engaging and inspiring training solutions that improve our clients’ ability to acquire and retain customers

Courses

Corporate / Group Training
Coaching Length Price Location Reviews
Coaching for Performance 1 day Multiple (2)
5.0 (6)
Communication Skills
Writing Effective Emails Multiple (2)
Presentation Skills
Persuasive Presentation Skills 2 days Multiple (2)
5.0 (14)
Customer Service
Call Center Sales Conversion and Customer Experience Training 1 day Multiple (2)
5.0 (3)
Customer Experience Training for Field Service Technicians 1 day Multiple (2)
5.0 (8)
Legendary Behavioral Health Phone Intake Training 1 day Multiple (2)
5.0 (15)
Legendary Customer Experience Training Multiple (2)
5.0 (5)
Legendary Customer Experience Training for Casinos and Gaming 1 day Multiple (2)
5.0 (6)
World Class Customer Experience for Spa Facilities Multiple (2)
5.0 (2)
Hospitality and Tourism
Hotel Reservation Sales Conversion Training 1 day Multiple (2)
5.0 (18)
Legendary Customer Experience for Hospitality 1 day Multiple (2)
5.0 (9)
Sales
Apartment Leasing Sales Conversion Training Multiple (2)
5.0 (3)
Client Centered Sales 2 days Multiple (2)
5.0 (13)
Converting Inquiries into Event Rental Sales 1 day Multiple (2)
5.0 (5)
Converting Inquiries into Sales and Rentals 1 day Multiple (2)
5.0 (19)
Delivering Legendary Resident Experiences for Senior Living Communities Multiple (2)
5.0 (1)
Maximizing Social Media for Hospitality Sales Professionals 2 days Multiple (2)
5.0 (19)
Negotiation
Negotiating Value for Sales Professionals 1 day Multiple (2)
5.0 (1)
Prospecting
Legendary Prospecting for Sales Professionals 1 day Multiple (2)
5.0 (9)
Training Delivery
Creating Impactful Virtual Training Multiple (2)

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The pathway to your success is based on our Proven Process. It is designed to drive more ROI from sales and customer service training by making every interaction count.

     

Contact

Signature Worldwide

5555 Parkcenter Circle, Suite 100
43017 Dublin Ohio

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Reviews

Average rating 5

Based on 156 reviews.

Guest Service Representative, Royal Shell
(5)
Very informational. Can definitely use what I learned to coach my team!
Guest Service Representative, Royal Shell
(5)
Our facilitator was very informative, made it easy for us to realize what's important in asking for the reservation.
Guest Service Representative, Royal Shell
(5)
The trainer made everything simple, easy to understand and relatable.

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