Signature Worldwide

Global Customer Service and Sales Training 

You seek customer service and sales training to help your teams effectively cultivate, engage and nurture relationships with customers. But does your training partner have depth of expertise in your industry? Signature Worldwide does. From Fortune 500 companies to leading global hotel brands, Signature Worldwide has provided sales and customer service training to more than 30,000 companies in more than 50 countries in virtually every industry. We take pride in using our own training techniques to create legendary experiences for our customers, which is demonstrated by our consistently high Net Promoter Scores and strong client retention rates.

Ready to work with a respected global customer service and sales training partner who has experience in your business?

Training can and should be fun!

Whenever the phone rings, a customer approaches an employee, or an online inquiry is generated, Signature Worldwide helps to improve your customer’s experience through our legendary employee training and mystery shopping programs. We help you with more repeat visits or finding new customers, building high-performance teams, applying predictive analytics visibility through our reporting, and helping you build a strong brand reputation that supports growth.

Signature Worldwide delivers both instructor-led on-site training and instructor-led virtual training.

The pathway to your success is based on our Proven Process. It is designed to drive more ROI from sales and customer service training by making every interaction count. No matter their industry, location or size, our customers realize better conversions, higher satisfaction, and greater retention by putting our simple, yet effective, process to work.

Want to find out more? Show all training delivered by Signature Worldwide

Why choose Signature Worldwide?

Our 30+ years of experience includes training over 36,000 businesses in 50 countries

98% of our customers would highly recommend Signature Worldwide to others

Fun, engaging and inspiring training solutions that improve our clients’ ability to acquire and retain customers


Professional Course
Customer Service Length Price Location Reviews
3 for Free: Mystery Shopping Calls From 0 USD Online
Customer Experience Edge Multiple (2)
Corporate / Group Training
Coaching for Performance 1 day Multiple (2)
5.0 (6)
Communication Skills
Writing Effective Emails Multiple (2)
5.0 (2)
Presentation Skills
Persuasive Presentation Skills 2 days Multiple (2)
5.0 (15)
Customer Service
Call Center Sales Conversion and Customer Experience Training 1 day Multiple (2)
5.0 (5)
Customer Experience Training for Field Service Technicians 1 day Multiple (2)
5.0 (8)
Customer Service Edge Training 1 day Online
Legendary Behavioral Health Phone Intake Training 1 day Multiple (2)
5.0 (17)
Legendary Customer Experience Training Multiple (2)
5.0 (5)
Legendary Customer Experience Training for Casinos and Gaming 1 day Multiple (2)
5.0 (6)
World Class Customer Experience for Spa Facilities Multiple (2)
5.0 (2)
Hospitality and Tourism
Hotel Reservation Sales Conversion Training 1 day Multiple (2)
5.0 (20)
Legendary Customer Experience for Hospitality 1 day Multiple (2)
5.0 (13)
Apartment Leasing Sales Conversion Training Multiple (2)
5.0 (3)
Client Centered Sales 2 days Multiple (2)
5.0 (22)
Converting Inquiries into Event Rental Sales 1 day Multiple (2)
5.0 (7)
Converting Inquiries into Sales and Rentals 1 day Multiple (2)
4.9 (53)
Delivering Legendary Resident Experiences for Senior Living Communities Multiple (2)
5.0 (1)
Maximizing Social Media for Hospitality Sales Professionals 2 days Multiple (2)
5.0 (20)
Negotiating Value for Sales Professionals 1 day Multiple (2)
5.0 (1)
Legendary Prospecting for Sales Professionals 1 day Multiple (2)
5.0 (9)
Training Delivery
Delivering Impactful Virtual Training Multiple (2)
5.0 (1)

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Signature Worldwide

5555 Parkcenter Circle, Suite 100
43017 Dublin Ohio

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Average rating 5

Based on 216 reviews.

Guest Service Representative, Pacifica Hotels
Very educational and taught more ways to improve in my role as a guest service agent.
Guest Service Representative, Pacifica Hotels
Our trainer was friendly with lots of energy. He gave great examples for each outline we reviewed.
Guest Service Representative, Pacifica Hotels

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