Course description
Building More Effective Work Relationships
Gain essential skills for understanding, relating to and working better with all types of people, even the most difficult, during this extraordinary LIVE, virtual workshop.
Youll discover the secrets to making others feel valued how to deal better with different personalities by better understanding them and how to break out of your comfort zone to feel more at ease in unfamiliar settings and activities. The critical people skills youll learn in this course can make all the difference to your organizations success.
Training content
Session 1:Refining Relationships Through Social Awareness and Communication
- Know the interpersonal skillsmost people needto succeed at work
- Understand the importance of social awareness in workplace relationships
- Describe different personality styles and howyou can best relatewith each
- Discussvaluable communication strategies and techniques that help you foster effective relationships.
Session 2:Strengthening Credibility and Work Relationships
- Summarize the importance of strong interpersonal skills in the workplace
- Explainthe purpose ofworkplace alliances
- Discuss what strategies you can use to build alliances at work
- Describe the behaviorsyou must exhibit to be considered credible
Session 3:Enhancing Work Relationships Through Accountability and Trust
- Discuss ways to establish credibility and build a relationship foundation
- Describeways you can improve cooperation at work
- Understand why it's vital to build workplace trust
- Identify The Three Cs of Trust and know how to improve each
Certification / Credits
HRCI and SHRM Certified
- Discuss the concept of social awareness and how it relates to societal challenges
- Describe how you can deal with difficult people by better understanding them
- Learn the ways you canbreak out of your comfort zone and feel more at ease in the unfamiliar
- Explain consistency, competance and connectednessand understand why they're key to building trust in the workplace
About SkillPath
SkillPath
SkillPath is a leader in business training with more than 30 years of experience. Our professional training programs prioritize learner engagement — helping theory take root with learners, so it transforms their thinking and becomes day-to-day practice. SkillPath’s courses are...
