The Essentials of Front Desk Safety & Security

Training overview
199 USD
Next start date: Inquire for more information - Online
Course description

Course description

The Essentials of Front Desk Safety & Security

As a front desk professional, you’re expected to handle a variety of situations, in person and on the phone. And in this day and age, there’s no telling how serious a security threat you may find yourself up against.

Unwanted visitors … irate clients … even bomb threats or suspicious packages—these are only a few of the possible safety issues you must be able to handle. If you’re unsure how to respond in these situations, you can’t afford to chance it. After all, your life and the lives of your co-workers, customers and visitors are at stake.

That’s why we’ve created The Essentials of Front Desk Safety & Security. You’ll walk away from this Webinar with the knowledge and skills to protect your organization’s front line and yourself. You’ll master proven strategies for spotting and correcting weaknesses in front desk procedures; dealing with emotionally unstable visitors; and handling fires, bomb threats and medical emergencies. Give yourself the peace of mind that comes from knowing you’re well prepared to handle any situation that arises.

The course is delivered as Webinar Event + Recording

Training Content

In this critical one-hour program, you’ll learn:

  • How to spot and correct potential safety risks at the front desk
  • Procedures for screening visitors and controlling the flow of front door traffic
  • Tips that will help you project a confident and authoritative image
  • Why it’s so important to trust your intuition
  • Strategies for screening incoming mail and packages
  • How to respond to a variety of emergency situations, from medical emergencies to fires
  • Top strategies for recognizing and defusing problem behavior

About supplier



A leader in learning and development since 1989,SkillPath provides professionals worldwide with strategic and innovative training solutions Our mission is to provide the highest-quality training for companies and business people around the world, so they can benefit personally and professionally...

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