The Supervisor's Role as Trainer & Coach

Training overview
Professional Course
3 hours

Course description

The Supervisor's Role as Trainer & Coach

Superior knowledge and experience don’t always translate into the ability to teach others. And though the role of trainer is one of the most important duties you fill as a supervisor, there’s a good chance you’ve never had any training in it. It’s perfectly normal — despite being a crucial part of your job, a manager’s role as teacher is often overlooked.

And that’s exactly why you need The Supervisor’s Role as Trainer & Coach. This fun and informative seminar is jam-packed with proven strategies and expert techniques to help you train your staff more effectively, improving their efficiency and making you a better overall manager.

It’s a simple formula: A well-educated staff is a good staff. And the key to a well-educated staff is good training and coaching from management. But, too often good supervisors overlook this vital part of their job and leave their staff to their own devices…struggling to learn through trial and error. Not only is this a huge time-waster, but it also doesn’t allow you to transfer knowledge you’ve gained through experience.

And that’s exactly why you can’t afford to miss this fun and entertaining seminar. It gives you the strategies you need to share your knowledge and experience with your staff, making them more effective right away. Don’t wait, sign up now!

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Training content

Session 1: Training and Coaching 101: Your Role as a Supervisor

  • Get comfortable as a "trainer" — how improving your skills will lead to improved performance from your employees.
  • Learn why coaching is more important than ever in today’s diverse workplace.
  • Understand the important role training plays as both a management skill and a management style.
  • Develop the most crucial skills displayed by great supervisors and coaches.
  • Use a powerful tactic to address one major aspect of training: addressing deficiencies.
  • Consider the most common causes of subpar performance — and learn appropriate responses to each cause.

Session 2: Overcoming Communication Barriers and Different Learning Styles

  • Discover common barriers to learning — and how to get around them.
  • Four main motivation killers: Avoid these at all costs.
  • Recognize different learning styles and adjust your training to each person.
  • Avoid the most common teaching mistakes most supervisors are making today.
  • Have you been crystal clear or clear as mud? Practice these top techniques for improving clarity.
  • The real purpose of feedback: Help your staff understand where they stand in relation to expected results.

Session 3: Engagement, Motivation and Encouraging Continued Learning

  • Develop strategies for criticizing in a constructive, rather than destructive, manner.
  • Follow steps to gently criticize sensitive or easily discouraged team members
  • Keep your staff interested and motivated during training by building emotional connections between employees and opportunities.
  • Find personal motivators: Tips for engaging less-than-enthusiastic employees and reluctant learners.
  • Use these tips to improve employee buy-in.
  • Create tangible and measurable rewards for training and coaching.
  • Make sure your staff understands not just the how — but the why — of continuing education.
  • One size does not fit all! Set meaningful objectives and measure individual skill development.

Certification / Credits

HRCI and SHRM Certified

  • Make on-the-job training super effective
  • Know when training is the answer and when it's not
  • Follow up with employees to make sure new knowledge is being applied
  • Share your successes and mistakes and benefit your team
  • Set clear learning objectives
  • Get through to reluctant learners

About SkillPath


SkillPath is a leader in business training with more than 30 years of experience. Our professional training programs prioritize learner engagement — helping theory take root with learners, so it transforms their thinking and becomes day-to-day practice. SkillPath’s courses are...

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6900 Squibb Road
66202 Mission Kansas

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