Leadership Development (E-learning) SMART Resilient Teams™ - Team Effectiveness

SMART Conversations®
Training overview
Corporate / Group Training
From 199 USD
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199 USD
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Course description

Leadership Development (E-learning) SMART Resilient Teams™ - Team Effectiveness

Creating a safe "psychological space" is the #1 ingredient needed to create an ideal team that exhibits leadership qualities. This lesson focuses on listening, in balance with speaking and asking, in order to understand and the skills of reflecting emotions and summarizing facts.

This lesson also covers why and how to surface “Undiscussables,” the things people think and feel and do not feel safe saying. When people in an organization exhibit leadership skills, they put the needs of the collective first. As a result, productivity soars.

Here, you will also learn about the Shared Interest Model, which helps teams hold effective conversations that: encourage all perspectives are heard, promote shared understanding, identify common ground, and create a shared strategy and a practical action plan.

Finally, you will explore the concept: “the whole is greater than the sum of its parts.” Here, we revisit the value of diverse ideas and perspectives to the team, leadership, and the organization.

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Training content

  • Introduction + Lesson 1: Creating the Ideal Virtual/Hybrid Team
    • Knowledge Check - Lesson 1
  • Lesson 2 - Listen Up and Speak Up: Asking, Speaking & Engaged Listening
    • Knowledge Check - Lesson 2
  • Lesson 3 - Listen Up and Speak Up: Surfacing Undiscussables
    • Knowledge Check - Lesson 3
  • Lesson 4 - Put the "We" before the "Me"
    • Knowledge Check - Lesson 4
  • Lesson 5 - We can do more together
    • Knowledge Check - Lesson 5
  • Course Evaluation
  • SMART Hybrid Teams™ Toolkit

Why choose SMART Conversations®?

More than 20,000 people trained on our transformative SMART Conversations emotional intelligence curriculum

Average 95% rating across all of our offerings

For every seat purchased, one seat is given to a youth in The Dignity Institute's Youth Leadership Academy

About SMART Conversations®

SMART Conversations®

SMART Conversations® delivers high quality learning and development training results. Our learning programs open hearts and minds to change including personal leadership, team effectiveness and culture shaping based on your Core Values.  Core Values drives behavior and behavior becomes the...

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SMART Conversations®

73 Chelsea Street
Suite 308
02129 Charlestown MA

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Average rating 5

Based on 6 reviews.

Assistant Dean, Diversity, Equity & Inclusion, College of Engineering, University of Massachusetts Amherst
As a team leader, I very much value the insight of these SMART Conversations® modules.  I’ve taken them twice, and both times there were points where I’ve paused and thought ‘oooh! Have I done that?’ Or ‘Maybe I should try this approach.’ This training has been invaluable.
CEO, FosterGrowth
Your organization’s success depends on effective teamwork, mutual respect and the ability to resolve conflict. There is a solution, a fantastic solution.  I know because I twice participated in a learning program that shaped how I interact with co-workers, clients, family and friends.  In fact, more than 20,000 people have participated in SMART ...
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VP of Human Resources, East Boston Neighborhood Health Center
We have been working with SMART Conversations® (SC) for about 5 years now and, during that time, we have found their SC learning programs to be very popular amongst our staff. We are currently going through a growth phase and getting everyone on the same page with our Core Values (CV) is important to us. Paul and Michele incorporated our core v...
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