Communication: Building Credibility as HR Professionals

Society for Human Resource Management (SHRM)
Training overview
Corporate / Group Training
Start dates
North America
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Course description

Communication: Building Credibility as HR Professionals

Learn to build and sustain credibility to take on the challenges you face as an HR professional. Gain the skills to cultivate meaningful relationships within your organization, which helps to drive strategic business efforts. Practice organizing your communication so that it delivers the desired impact to your audience.

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Who should attend?

This course is suitable for early-career HR professionals. 

Training content

This program includes the following modules:

  • Module 1: Credibility: Setting Up for Success
    • Components of personal credibility
    • Developing confidence
    • Challenges/Barriers for HR professionals 
  • Module 2: Communicating with Style and Substance 
    • Communicating in the workplace
    • Your communication style/preference
    • Written communications
    • Spoken communications
    • Active listening
  • Module 3: Building Internal Consulting Expertise
    • Consulting defined
    • Modes of organizational consulting
    • Consulting process in action
  • Module 4: Relationship Management: Building Trust and Adding Value
    • Defining trust and its meaning to the HR profession
    • Trust builders
    • Trust busters
    • Rebuilding trust and credibility


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About SHRM

Society for Human Resource Management (SHRM)

Society for Human Resource Management (SHRM)

The Society for Human Resource Management (SHRM) is the world’s largest HR professional society, representing 285,000 members in more than 165 countries. For nearly seven decades, the Society has been the leading provider of resources serving the needs of HR...

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