The Birth of Customer Centric Era from the Agricultural Era to Industrial Era to Customer Centric
Spice Catalyst
Course description
The Birth of Customer Centric Era:
From the Agricultural Era to Industrial Era to Customer Centric
This presentation will cover the beginnings of customer-centric organizations growing out of the agricultural economy and the subsequent industrial economy and what it looks like today.
A unique technique will be revealed that enables companies to build insanely successful products and where innovation can be developed. In addition, a critical way of thinking about what business you are in will be discussed.
COVID-19 Update
In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!
Training content
Takeaways:
- The History of Customer Centric
- Staying Close to the Customer
- Whole Product/Customer Concept
- Understanding Customer Needs
- Sources of Innovation
- What Business are You In?
Costs
$1000
Why choose Spice Catalyst?
Training offered by Spice Catalyst is based upon 50+ years of experience
Spice Catalyst has trained over 1/3 of all of Cisco's product managers worldwide
Training is based on the company's books like Successful Product Design and Management Toolkit
About Spice Catalyst
Spice Catalyst
Spice Catalyst is a worldwide product success management and product success marketing training, consulting and assessment organization since 2012. We have trained thousands of product managers and product marketing managers at such companies as Cisco, Capital One Bank, Cognizant, Botswana...
