Key Performance Indicator Professional (KPIP) Certification
Balanced Scorecard Institute
Course description
Key Performance Indicator Professional (KPIP) ONLINE "LIVE" Certification
KPI and performance measurement development is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. It is an essential part of business analysis. Simply selecting standard measures from a long list of possible measures is not effective. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to analysis and assessing the effectiveness of strategy implementation. KPIs also help with analysis of the gap between actual and targeted performance, and with measurement of organizational effectiveness and operational efficiency. Operational measures, project measures, risk measures, and employee performance management provide an early-warning system throughout an organization to help improve performance. Meaningful and strong KPIs provide insight into whether strategies are working, whether programs, projects and services are on schedule, on budget, and delivered effectively. KPIs focus employees' attention on what matters most to success, and allow for measurement of accomplishments.
This program is designed for all sectors—business and industry, government, and non-profit—and provides participants with practical tools to developing meaningful strategic and operational performance measures, and then develop their skills through a series of practical application exercises. Participants are taught how to use tools like the Logic Model, Cause-Effect Analysis, and Process Flow Analysis, used by organizations around the world, to understand, perform analysis and articulate desired results, determine what to measure, set targets and thresholds, develop composite measures using lower level performance measures, measure outcomes, outputs, processes, and inputs, and produce visually appealing reports and dashboards that better inform decision making throughout an organization. This course is designed to help participants understand the fundamentals of performance management, then successfully develop, deploy, and manage meaningful KPIs for strategic, operational, or program management.
COVID-19 Update
In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!
Who should attend?
This course is recommended for:
- Teams or individuals with business analysis or performance measurement/management responsibility
- Senior managers or leaders who are establishing, leading, and managing performance management and/or measurement programs and systems
- Managers, planners and analysts who are part of a strategic planning and management team and are seeking the best practical ideas for improving organizational performance
- Employees who have been tasked to plan, develop, or improve dashboards, KPI scorecards, business processes, program and project management, portfolio management or other measurement systems
- Managers, planners, or analysts who are involved with defining performance measures or complying with regulatory and other reporting requirements
- Budget analysts who need performance information to formulate budgets and evaluate programs
- Analysts working with employee performance management
Training content
This program is made up of hands-on workshops taught by the most senior Institute facilitating consultants, and is designed to enable anyone involved with developing performance measures to learn best practices so they can more effectively and efficiently develop, deploy and manage KPIs. Instructors will work closely with each participant so they can understand the important business drivers that ensure a successful performance measurement system implementation. Participants will contribute to organizational success by measuring what matters most and apply it to what they learned to their own organization's performance measurement architecture. This program appeals to leaders and managers internationally, and past participants have raved about the value they received from working side-by-side with others who come from all over the world and various organization types. This sharing of practical experience occurs through classroom discussions, through meet-and-greet receptions scheduled during the week, and in some cases through electronic correspondence long after the course has ended.
Learning Objectives
The program is designed around practical techniques and templates, real-life case studies, and time for participants to practice what they learn with support from experts. Participants will learn how to:
- Recognize performance management as a key strategic and competitive differentiator
- Understand theory and application of corporate performance management through Balanced Scorecards (BSCs) and other frameworks for developing KPIs
- Create buy in and a culture of continuous performance improvement to enthusiastically own performance measurement and improvement
- Drive performance-informed budgeting and accountability
- Develop best practice KPIs, performance targets, and management dashboards
- Improve performance of departments, teams, programs, projects, risks, and individuals
- Make their strategy measurable and easier to communicate and cascade
- Select and design performance measures that are far more meaningful than brainstorming or benchmarking ever can produce
- Bring their measures to life in a consistent way, using the right data and with the right ownership
- Design insightful and actionable reports and dashboards that focus discussion on improvement as part of the business analysis process
- Clearly see the real signals from their measures about whether performance is improving or not
- Communicate performance information throughout the organization to better inform decision making
- Convincingly hit performance targets, and make measurement about transformation
Continuing studies
All Certification Program participants qualify for Continuing Education Units through our alliance with the George Washington University Center for Excellence in Public Leadership. Attendees completing the 10-day program qualify for 8 CEUs. Those completing the 5-day program will qualify for 4 CEUs, while those taking only the Part 1 or Part 2 courses will qualify for 2 units each.
Why choose SMG?
Over 8,000 students certified worldwide
97% rate instructors as above average (11%) or excellent (86%)
Net promoter score 20 points higher than industry benchmark
About SMG
Balanced Scorecard Institute
The Balanced Scorecard Institute and KPI.org lines of business provide training and professional certification programs under the umbrella of the Strategy Management Group (SMG). We certify leaders, managers, analysts, and other strategy professionals in Balanced Scorecard, Key Performance Indicator development, Strategic Project Management and...
