Leveraging the Human Domain for Effective Stakeholder Engagement

To successfully achieve team goals, a key aspect of leadership is to engage the relevant stakeholders. In this dynamic workshop, leaders will enhance their ability to improve stakeholder engagement by learning many of the same concepts and techniques used by military Special Forces.

There has been considerable discussion about developing “emotional intelligence.” This course does just that by helping leaders understand how to dive deeply into the human domain. Whether communication is with a team member, customer, or even an adversary, understanding the human domain is a critical element on the path to success – navigating the conflict, opposing interests, and outright hostility that leaders often face.

What can an understanding of the human domain do for team leaders?

• Improve leadership’s emotional intelligence and communication skills, while helping them shape the environment to anticipate external challenges and generate options to overcome them.
• Strengthen the resolve and commitment of stakeholders.
• Recognize sources of opposition to the project and develop plans to overcome them.

These fundamentals apply to every team, no matter its size or complexity. This workshop will provide tools and techniques for leaders to overcome the challenges of operating in this dynamic, misunderstood, and often hidden domain.

Participants will:

• Describe what the human domain is and explain why teams should consider that they are operating in the human domain.
• Demonstrate how the fundamentals of the human domain apply to their situation.
• Identify the five elements affecting human behavior and distinguish types of personal power.
• Recognize how human domain operations provide the how to for stakeholder engagement.

This course will be beneficial to any leader who wants to improve their communication and leadership ability.

Upon completion of this course, PMPs may claim 7 PDUs from the Project Management Institute.