Microsoft Certified Trainer (MCT)
& Microsoft Office Specialist Master Instructor 

Geek Speak Becomes People Friendly(tm) with Dawn Bjork Buzbee, The Software Pro®. A Microsoft Certified Trainer (MCT), Dawn helps you focus on people over technology and strategies over features through customized software and technology presentations, concurrent and breakout sessions, workshops, seminars, and training. Tailor-made topics include:

• What's New in Microsoft Office 2013 & Office 365?


• Microsoft Office Mix:


• Tips, Tricks & Techniques in Outlook, Excel, Word & PowerPoint


• What's New in Microsoft Office 2010?


• Windows 7 Tips, Tricks & Techniques


• Microsoft Word Tips, Tricks, and Techniques


• Microsoft Excel Tips, Tricks, and Techniques


• Microsoft Outlook Tips, Tricks, and Techniques


• Microsoft OneNote Tips, Tricks, and Techniques


• Adobe Acrobat Tips, Tricks, & Techniques


• Smart & Easy Ways to Overcome E-Mail Overload


• Power Tips for Effective PowerPoint Presentations


• Getting Started with Excel PivotTables


• Easy Automation with Excel Macros


• ...and many other Microsoft Office, software, and technology presentations.

Find out what more than 100,000 individuals from Fortune 1,000 companies, government, associations, education and other organizations have learned...Dawn knows how to take the hard out of software. Delivering her highly interactive, non-intimidating style, Dawn simplifies complex processes with an informative and entertaining approach and delivers jargon-free content that is immediately useful. She is the author of 8 books including:

• Microsoft Outlook 2010 Tips, Tricks & Techniques


• What's New in Microsoft Office 2010?


• Windows 7 Tips, Tricks & Techniques


• Microsoft Word 2010: Tips, Tricks & Techniques to Simplify Long Documents

Discover how geek speak can be transformed to people friendly!

Workshop, training, consulting, and coaching objectives designed on critical processes and systems using available features in Microsoft Office; all work is customized. Small business, 100% woman-owned; certified as a Women's Business Enterprise (WBE).