Communication Strategies

TTA (The Training Associates)
Training overview
Corporate / Group Training
Tailored for half or full-day onsite or 2-hour or 4-hour block virtual sessions
Start dates
Online
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United States of America
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Course description

Communication Strategies

What’s Right for You

Our trainers are experts in delivering onsite and virtual instructor-led training programs for custom or off-the-shelf content. This is a sample course that can be easily modified to meet the needs of your learner audience.

Course Overview

This Communication Strategies workshop will provide participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the workplace and beyond.

You will understand the common communication problems; develop skills to ask questions; learn what non-verbal messages are saying; develop skills in listening actively and empathetically to others; enhance the ability to handle difficult situations; and deal with situations assertively.

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Training content

Creating Positive Relationships

Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Developing Confidence

Communication Basics

Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Asking Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • What is Said and What is Heard
  • Communication Situations

Body Language

  • What Do Our Bodies Say?
  • Gestures

Communication Styles

  • Dichotomies in Theory
  • Dichotomies in Action

Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Frame of Reference

Techniques for the Workplace

  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Assertiveness

  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No
  • Personal Action Plan

Course delivery details

This course can be adapted to suit the needs of your learner audience and delivery context. It can be tailored for half or full-day sessions, depending on which of the following topics are prioritized. Virtual sessions are typically delivered in 2-hour or 4-hour blocks.

Costs

Contact TTA for pricing details.

Why choose TTA?

26+ years of experience providing training to thousands of organizations

6+ million learners educated

50+ industry awards for training excellence

About TTA

TTA (The Training Associates)

TTA is the award-winning leader for Learning & Development talent and solutions. Organizations of all sizes, including Fortune 500 companies, partner with TTA to support their learning initiatives of any size or scope in all locations, virtual or in person....


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Contact info

TTA (The Training Associates)

11 Apex Drive, Suite 202A
Marlborough, MA 01752

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thetrainingassociates.com

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