Developing a High Reliability Organization

TTA (The Training Associates)
Training overview
Corporate / Group Training
Tailored for half or full-day onsite or 2-hour or 4-hour block virtual sessions
Start dates
Inquire to learn more about our virtual training sessions

Course description

Developing a High Reliability Organization

What’s Right for You

Our trainers are experts in delivering onsite and virtual instructor-led training programs for custom or off-the-shelf content. This is a sample course that can be easily modified to meet the needs of your learner audience.

Course Overview

System failures, terrorism events, disease outbreaks, and major storms disrupt businesses every day, sometimes to an unrecoverable point. Today’s world is full of the unexpected and organizations need to maintain a high reliability even in times of crisis.

Developing a High Reliability Organization training course explores the best practices and secrets of resilient organizations (like power plants, hospitals, and airports) that can be applied to your organization to create high reliability and continued success.

This workshop explores five principles that govern high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.

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Training content

What is a High Reliability Organization?

Key Concepts

  • Expectations, Normalization, and Mindfulness
  • Making Connections

The Anticipation Principles

  • Preoccupation with Failure
  • Resistance to Simplification
  • Sensitivity to Operations
  • Pre-Assignment Review, Part One

The Containment Principles

  • Commitment to Resilience
  • Deference to Expertise
  • Pre-Assignment Review, Part Two

Auditing for High Reliability

  • Auditing Techniques
  • Making Connections
  • Sample Audit Questions

Test Driving

  • Case Study
  • Making Connections

Course delivery details

This course can be adapted to suit the needs of your learner audience and delivery context. It can be tailored for half or full-day sessions, depending on which of the following topics are prioritized. Virtual sessions are typically delivered in 2-hour or 4-hour blocks.


Contact TTA for pricing details.

Why choose TTA?

26+ years of experience providing training to thousands of organizations

6+ million learners educated

50+ industry awards for training excellence

About TTA

TTA (The Training Associates)

TTA (The Training Associates)

TTA is the award-winning leader for Learning & Development talent and solutions. Organizations of all sizes, including Fortune 500 companies, partner with TTA to support their learning initiatives of any size or scope in all locations, virtual or in person....

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Contact info

TTA (The Training Associates)

11 Apex Drive, Suite 202A
Marlborough, MA 01752

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