Data-driven decision making ensures that the organization delivers on its strategy and the promise in foundational focus areas such as organizational capacity, efficient operations and performance, resource stewardship and improving the experience for the customers. Data-driven decisions will be the glue that allows the organization to translate strategy into action. This course provides leaders with the knowledge and skills to support data-driven decision making and performance accountability. Leaders learn to apply data-driven decision making and to support the organizational strategic plans.

Key Benefits

• Understanding best practices in data-driven decision making

• Using case studies to practice data collection and decision making

• Defining goals from the strategic plan

• Prioritizing objectives for maximum impact

• Identifying data needs and sources

• Using qualitative and quantitative information

• Collecting and analyzing data

• Creating insights and action plans

• Presenting findings and making decisions

• Monitoring strategy-based performance metrics

• Using data to drive and measure continuous improvement

• Understanding data technologies and analytics

• Promoting change management

• Fostering a data-driven culture