Course description
Coaching Candid Feedback
As leaders, we need to coach all employees whether it is for engagement or to change behavior or attitude. Providing candid feedback can be difficult for managers to grasp. Often, managers say they do not want a decrease in productivity after a conversation, or even damage to the relationship. During this session, participants will be actively engaged in an array of virtual techniques to ensure retention of concepts for how to coach effectively using trust-building techniques and conversation starters.
Who should attend?
Target Audience:
- Managers who want to build and maintain trust and create a coaching culture where team members expect to receive candid feedback.
Training content
- Discuss why we do not coach and why we should coach
- Review trust-building techniques for the entire team’s success
- Explore best practices on how to deliver candid feedback
- Specificity around what was observed in relation to the expectations set
- Applying what was covered with practice activities
Course delivery details
Session Length Options: 90 minutes, 3 hours, 4 hours
Certification / Credits
- Coach for positive outcomes, not only problems
- Take coaching to the next level by creating a pipeline of opportunities to practice skills for improvement
- Deliver feedback that is specific and based on observation, not opinion
- Start from a place of caring for the individual
- Be direct and not ambiguous
Why choose TrainSMART Inc.?
Customized training programs for every organization
Certified Women-Owned Business (WBENC & WOSB)
Industry-proven facilitators, consultants, and experts
About TrainSMART Inc.
TrainSMART Inc.
TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...
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Contact info
TrainSMART Inc.
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