Customer Service Training

TrainSMART Inc.
Training overview
Corporate / Group Training
On-site
1 day
Start dates
United States of America
Inquire to schedule ON-SITE or LIVE ONLINE group training

Course description

Customer Service Essentials

This dynamic, hands-on, and practical workshop will help your organization impact the bottom line with improved customer service skills. Delight your customers by ensuring that everyone understands the basic people skills necessary to create a positive experience. Then go beyond the basics and create an environment that focuses on service.

  • Understand the impact of customer service on the organization and the bottom line
  • Improve communication skills for increased understanding
  • Identify strategies to manage challenging situations
  • Define communication etiquette: email, phone, and face-to-face
  • Work with the customer to solve problems
  • Go beyond just “satisfied” customers
Want to find out more?

Costs

Up to 6 Participants

  • Half-Day $2800
  • Full-Day $3800
  • 1.5 Days $7000
  • Two Full-Days $7900

Up to 12 Participants

  • Half-Day $3200
  • Full-Day $4200
  • 1.5 Days $7500
  • Two Full-Days $8400

Up to 18 Participants

  • Half-Day $3600
  • Full-Day $4400
  • 1.5 Days $8000
  • Two Full-Days $8900

Up to 24 Participants

  • Half-Day $4000
  • Full-Day $5000
  • 1.5 Days $8500
  • Two Full-Days $9400

Up to 30 Participants

  • Half-Day $4400
  • Full-Day $5400
  • 1.5 Days $9500
  • Two Full-Days $10400

Up to 36 Participants

  • Half-Day $4800
  • Full-Day $5800
  • 1.5 Days $10000
  • Two Full-Days $10900

Over 36+ Participants

  • Inquire for pricing

Why choose TrainSMART Inc.?

Customized training programs for every organization

Certified Women-Owned Business (WBENC & WOSB)

Industry-proven facilitators, consultants, and experts

About TrainSMART Inc.

TrainSMART Inc.

TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...


Read more and show all training delivered by this supplier

Request info

Fill out your details to find out more about Customer Service Training.

  Contact the provider

  Get more information

  Register your interest

Contact info

TrainSMART Inc.


 Show phone number
www.trainsmartinc.com


Request Information

Have a question about this course? Fill out this form and the provider will get in touch with you shortly

View again
Supplier Directory
Join our Supplier Directory to:
- Gain Traffic
- Get Noticed
- Showcase Your Services
- Free Listing Available