Five Behaviors of A Cohesive Team

In 1933, Elton Mayo, one of the original Hawthorne Studies researchers, reported that certain critical conditions existed that “enabled development of an effective work team:

• The manager (chief observer) had a personal interest in each person’s achievements.
  • He took pride in the record of the group.
  • He helped the group work together to set its own conditions of work.
  • He faithfully posted the feedback on performance.
• The group took pride in its own achievement and had the satisfaction of outsiders showing interest in what they did.
• The group did not feel they were being pressured to change.
• Before changes were made, the group was consulted.
• The group developed a sense of confidence and candor.”