Course description

Professional Email Etiquette Training

It is not unusual for people to receive hundreds of emails a day and expect to respond to the majority of them. The result: email communication is often hurried and hassled.

The goal for many is to get the email out of their inbox instead of its real purpose: to communicate by sharing, exchanging, or clarifying an idea. What is the result? In the rush to respond, emails are sent with typos, grammatical errors, and half-formulated thoughts.

TrainSMART’s email etiquette training for employees, “Mastering The Art of The Email To Propel Your Career,” is based on the simple concept that all communications have a result. If you want a result that demonstrates your professionalism, you need to create emails that are professional.

In this email etiquette training course, you’ll learn techniques and strategies to get the results you want for your career.

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Who should attend?

Target Audience

Early career, new hires, millennials, anyone who uses email as a form of communication

Training content

  • Discover the most important rules to follow when writing an email
  • Learn how to avoid typical email communication problems
  • Learn when an email is the appropriate form of communication and when it is not
  • Subject Lines are your Best Friend
  • Learn how to use the inverted pyramid methodology for results
  • Proofreading

Course delivery details

  • Lunch & Learn
  • Conference Breakout Session
  • Half-Day Face-to-Face Training Workshop
  • Webinars

Certification / Credits

  • Learn how to write a well-crafted subject line to break through inbox clutter
  • Learn how to enhance comprehension and increase response rate by using the pyramid writing approach
  • Learn how to avoid common typos and grammatical errors
  • Learn how to format to save time and increase clarity
  • Learn how to tighten the email thread

Why choose TrainSMART Inc.?

Customized training programs for every organization

Certified Women-Owned Business (WBENC & WOSB)

Industry-proven facilitators, consultants, and experts

About TrainSMART Inc.

TrainSMART Inc.

TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...

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